Sales Support Intern, Central Florida Sales, Spring 2025

Job ID 10100388 Location Celebration, Florida, United States Business Walt Disney World Resort Date posted Sep. 25, 2024

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ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

About the Role & Program

Central Florida Sales aims to boost ticket sales in the tourist corridors of Central Florida by enhancing the visibility and accessibility of Disney ticket products. We work in close collaboration with a range of internal partners, including Marketing and Disney Planning Centers, as well as external clients such as Timeshare, Guest Service Desks, Good Neighbor Hotels, Vacation Rental Homes, and various Accommodation Affiliates. Our mission is to deliver the Disney Difference while consistently surpassing client expectations. Our collaborative efforts drive increased ticket sales volume, ensuring an unforgettable Disney experience for all visitors in Central Florida!

The approximate dates of this internship are January 2025 through June 2025

What You Will Do

As an Intern on this team, you will join a dynamic group of Cast Members dedicated to delivering impactful sales-driven communication to our clients. This role will involve fostering positive relationships with frontline ticket sellers and other guest-facing roles within the Central Florida market. Through effective collaboration, we strive to support Walt Disney World products and initiatives, ensuring their continued success in the local market. This internship offers a unique opportunity to be part of a vibrant team and contribute to the overall growth and success of our sales efforts in Central Florida!

Perform website and copyright verifications to ensure alignment guidelines set by the Company and partner with Marketing on final approvals.
Oversee client websites to ensure that they comply with guidelines outlined in their contracts.
Monitor and process requests for client benefit program.
Partner with colleagues within the organization to optimally handle the endorsement of marketing materials for clients
Develop and manage relationships key clients to ensure effective collaboration.
Monitor poit-of-purchase displays and marketing tactics in various locations, such as hotels, resorts, vacation ownership properties, and tourist information centers. Report any issues to the appropriate service provider
Facilitate on-the-spot product and event training for clients and OPCs (Off-Premises Contacts)
Report weekly market activity based on feedback from internal partners. Identify potential opportunities to increase ticket sales
Participate in and prepare communication for daily team meetings, focusing on safety, product knowledge, market trends, and business/revenue news
Serve as a point of contact for both internal and external clients, providing customer service assistance
Assist with answering calls and addressing inquiries related to specific programs or clients.
Provide assistance to the Sales team while maintaining positive relationships with top accounts
Support in coordinating third-party client agreements and soft incentives/ referral programs/comps/promotions
Assist with the implementation and execution of new and ongoing sales and marketing programs
Assist with ad hoc projects as needed

Required Qualifications & Skills

Strong verbal and written communication, with a passion for attention to detail and accuracy
Strong analytical, critical-thinking and problem-solving skills while proactively offering ideas and solutions
Strong partnering and relationship skills, while being able to function effectively in a highly collaborative team environment
Proven self-starter while working independently and balancing multiple priorities
Proficient with Windows operating systems and Microsoft Office applications including Outlook, Word, Excel, and PowerPoint
Valid Driver’s License and excellent driving record, with the ability to navigate around Central Florida (occasionally involves driving to multiple locations throughout the day to visit clients)

Preferred Qualifications

Current or prior participation in the Disney College Program, current or prior Cast Member and/or solid understanding of Disneyland Resort and Walt Disney World Resort

Previous internship or professional work experience in Sales or similar

Education

Be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR have graduated from a college/university within 6 months at time of application posting OR currently participating in a Disney College Program or Disney Internship
Junior, Senior or a recent graduate pursuing a degree in Sales, Marketing, Business or related field

Eligibility Requirements & Program Information

Candidates for this opportunity MUST meet all of the below requirements:

Be at least 18 years of age
Possess unrestricted work authorization
Have not completed one year of continual employment on a Disney internship or Disney Program

Additional Information

Program Length: The approximate dates of this internship are January 2025 through June 2025
Be compliant with The Disney Look appearance guidelines
Transportation: Able to provide/have reliable transportation to/from work
Able to work full time hours (approximately 40 per week) for the duration of the internship and have a consistent, reliable work schedule throughout the internship
Florida Housing: We provide limited housing opportunities for Florida Based Professional Interns through American Campus Communities, for more information click here

Recommendation – Print This Role Description: We encourage applicants to print a copy of this role description, so they can refer to it in the event they are selected for a phone interview. Note that this role description will not be accessible once the posting is closed.

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About Walt Disney World Resort:

Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Destinations, LLC, which is part of a business we call Walt Disney World Resort.

Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.