Senior Manager, Strategic Insights

工作 ID 10102025 地點圣莫尼卡, 加利福尼亚州, 美國 有意工作的公司 Disney Direct to Consumer 日期已公佈 Oct. 03, 2024

申請

工作概要:

Hulu is the leading premium streaming service offering live and on-demand TV and movies, with and without commercials, both in and outside the home. Operating at the intersection of entertainment and technology, Hulu has a unique opportunity to be the number one choice for TV. We captivate and connect viewers with the stories they love, and we’re looking for people who are passionate about redefining TV through innovation, unconventional thinking, and embracing fun. Join us and see what Hulugan life is all about.

SUMMARY

Hulu’s Consumer and Market Insights team is seeking a Senior Manager, Strategic Insights who will be an outstanding addition to the team. As a Senior Manager, Strategic Insights at Hulu, you will lead a small team tasked with conducting primary research initiatives around subscriber growth, engagement and retention, to inform Hulu’s marketing, product and overall business strategy. This person will also act as a team lead, providing direct guidance and mentorship to junior researchers on best research practices and skills development, while also providing consultative thought partnership and insights narratives to key research stakeholders. The right person for this role is someone passionate about storytelling with consumer data and having an impact with insights, and who is comfortable overseeing multiple sophisticated projects at once. This position will be on-site in Santa Monica, CA up to four days/week.

WHAT YOU’LL DO

Develop actionable insights and strategies to address key business objectives, by synthesizing relevant data sources (primary, secondary, or first-party) to tell a clear and holistic story.
Provide consultative thought partnership and strategic recommendations to senior leaders of key areas of the business to impact priorities, particularly those focused on product experience, subscriber lifecycle, engagement, and churn
Partner with senior leadership to develop roadmap of research initiatives based on relevant priorities of the Hulu business
Oversee team’s management of end-to-end process of planning and executing qualitative and quantitative research studies (i.e. questionnaire development, programming, and testing surveys, analyzing results, and producing final reports), both as in-house DIY studies and with external research partners.
Lead, mentor and develop a team of researchers, including providing business updates, guidance on skills development, career growth opportunities, and support on resourcing and prioritization

WHAT TO BRING

BA/BS preferred
Passion for understanding consumer needs and attitudes and translating them into business strategies, particularly in the technology, media and/or entertainment sectors.
Subject matter expertise in understanding consumer behavior in a subscription business
8+ years of custom research project experience, preferably with a mix of both vendor and client side experience
2+ years of team management experience
Experience with managing all phases in successful execution of research projects, including managing timelines, questionnaire design, data collection and analysis, reporting and presentations. Proven ability to manage multiple projects at a given time.
In-depth knowledge of a variety of market research methodologies, with experience applying those methodologies to business objectives to achieve actionable insights and KPI impact
Strong problem-solving and critical thinking skills to apply to both research execution and business questions
Excellent data analysis skills and detail orientation, particularly with large quantitative or qualitative datasets
Excellent verbal and written communication and data visualization skills
Persuasive, ability to influence others, including senior leaders by leveraging data and communication skills
Proactive, adaptive, and collaborative work style

NICE-TO-HAVES

Experience with non-primary data sources (secondary research, social media data, first-party behavioral data)
Experience with SPSS or R as well as data visualization tools such as Tableau

Just like the best ensemble casts of our favorite shows, Hulu embraces diversity and is an inclusive environment. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, in accordance with applicable federal, state and local law. Hulu is committed to providing reasonable accommodations to applicants if needed during the interview process. We are proud to be an Equal Opportunity Employer.

The hiring range for this position in Santa Monica, CA is $133,800.00 to $183,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disney Direct to Consumer:

Disney 的直接消費者團隊負責監督 Disney Entertainment 中的 Hulu 和 Disney+ 串流業務，協助將 The Walt Disney Company 一流的故事講述給世界各地的粉絲和家庭。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Hulu, LLC，其所屬的業務部門是 Disney Direct to Consumer。

Hulu, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

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