Senior Product Manager
樂享魔法
員工和演藝人員是我們一切工作的核心,因此 Disney 提供具有競爭力的全面獎勵方案,包括薪資、健康和儲蓄福利、休假計劃、教育機會等。
*福利和資格可能因企業和地點而異
- 健康保險與健康
- 托兒選項
- 有薪假期
- 退休計劃
- 學費援助
- 每週支薪
「直到我來到這裡之前,我不認為我覺得好玩才去做的事——透過統計數據講述體育故事——會成為我的工作。」
ESPN 高級研究員 Ana
工作概要:
The Disney Experiences Technology & Digital team builds world-class immersive digital experiences for premier vacation brands such as the Disneyland Resort, Walt Disney World, Shanghai Disney Resort, Hong Kong Disneyland, Disneyland Paris, Disney Cruise Line, Aulani and more. DPEP Tech & Digital has offices in Anaheim, Glendale, Hong Kong, Orlando, Paris, Seattle and Shanghai, where we develop websites and mobile applications that enhance the Guest experience.
Based in Orlando, FL and reporting to the Manager, Digital Product Manager, the Sr. Product Manager will be part of the Disney Experiences Technology & Digital Product team focused on Cast-facing digital tools. This position will lead the product development associated with net new functionality within multiple applications within the portfolio across DLP, DLR, DSE, HKDL, and WDW.
Additionally, this position will be responsible for ongoing product management and continuous improvement of the applications within their purview, including the development and review of key performance metrics, driving the roadmap of product enhancements, and ensuring the application growth strategy is aligned with long-term organizational strategic goals.
The Sr. Product Manager will be an active partner with multiple critical stakeholders, including business and operations teams, UX design, Project Management and engineering teams, in order to ensure on-time, on-budget, and on-scope delivery.
Responsibilities
- Leads the product vision strategy and roadmap throughout the end-to-end product lifecycle.
- Leads the product development effort for net new capabilities and applications supporting the Cast Member experience.
- Maintains strategic roadmaps for product enhancements in support of broader strategic organizational goals, with a specific focus on digital capabilities Cast Members will leverage to support Guest Itinerary planning.
- Gathers, documents and champions requirements needed to ensure new product features accomplish key objectives and meet or exceed business needs.
- Supports the agile development process by serving as a Product owner in daily syncs and planning meetings.
- Assesses and prioritizes scope on an ongoing basis to ensure successful delivery of the highest value capabilities.
- Supports new feature launches by closely partnering with business, operations and support teams.
- Facilitates the continuous improvement process, through ongoing active collection of diverse end-user feedback and key business metrics to drive the roadmap for existing and new applications.
- Supports the creation and maintenance of application documentation to be leveraged both internally and with external partners.
- Champions development efforts within cross-functional teams.
- Leads discussions around future product strategy planning, in partnership with leadership.
- Performs application release validations, including occasional support during overnight release windows.
Basic Qualifications:
- Minimum of 5+ years of related work experience
- Experience working on solutions for technical, user, and business issues in a fast-paced environment.
- Exceptional verbal and written communication skills, including an ability to communicate, influence, and present at an executive level.
- Proven analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.
- Proven ability to collaborate with and achieve actionable results through partnerships with others, while building strong and sustainable relationships.
- Ability to think strategically and drive ideas into action, with a willingness to take personal initiative.
- Ability to work with bi-coastal and/or international teams across multiple time zones.
- Effectively provide overall product leadership across multiple teams, while working collaboratively to ensure on-time and on-budget delivery.
Preferred Qualifications
- Experience in a front-line Guest Service and/or Cast Leadership role
- Experience working with mobile employee-facing applications
- Familiarity with Disneyland, Walt Disney World, and/or Disneyland Paris operations
- Experience supporting web & iOS development teams
- Experience supporting custom hardware integrations, such as ancillary Payment Devices and RF scanning sleds
Preferred Education
- Bachelor’s degree and/or equivalent work experience
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Walt Disney Attractions Technology LLC,其所屬的業務部門是 Disney Experiences。
Walt Disney Attractions Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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