Workforce Technology Systems Analyst

工作 ID 10107450 地點伯班克, 加利福尼亚州, 美國 / 奧蘭多, 佛罗里达州, 美國 有意工作的公司 The Walt Disney Company (Corporate) 日期已公佈 Dec. 23, 2024

申請

工作概要:

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

The Workforce Technology team within Enterprise Technology leads the planning, implementation, and sustainment of technologies supporting seamless and unique experiences for The Walt Disney Company.

The Workforce Technology team is looking for an Analyst to provide support for our current Talent & Performance technologies. The Analyst will support researching, reviewing, testing and deploying functional release items. They provide support for system enhancements, including configuration, conducting end to end testing of enhancements and supporting implementation. They collaborate with functional and technical partners to coordinate the application of upgrades, fixes, and issues. They support the issue resolution process by monitoring a ticket queue, researching and analyzing, resolving and responding to users in a timely manner.

Responsibilities of Role:

Responsibilities include but not limited to the following:

Facilitate issue resolution and work request execution processes. Includes monitoring ticket queue, researching/analyzing, executing configuration changes, resolving, and responding to users in a timely manner.
Support testing of system enhancements including validation tasks and documentation.
Partner closely with business stakeholders for alignment and coordination of work stream prioritization.
Support product release cycles. Includes assisting in review, testing and deploying functional release items, upgrades and bug fixes.
Participates in sprint planning activities.
Assist with system documentation in appropriate repositories, including managing version control.

Must Haves:

3+ years of related business experience.
3+ years of experience supporting technology solutions for Talent and Performance functional area inclusive but not limited to performance reviews, coaching, development, mentorship, succession planning, etc.
Collaborative, work as part of a team in a constructive way.
Apply creative and logical approach to identify solutions.
Excellent interpersonal skills, including customer service skills and demonstrated ability to build partnerships.
Ability to translate complex business interactions into technical configuration.
Excellent communication and collaboration skills for both technical and non-technical audiences.
Demonstrated ability to think and plan in a broad, systematic way.
Strong sense of ownership and ability to follow tasks through to completion.
Experience configuring and maintaining HR SaaS applications.
Experience in Service Now or similar ticketing tool.

Nice To Haves:

Talent & Performance experience in Workday preferred.
3 years of Workday support experience.
SAP SuccessFactors experience preferred.
Brings application sustainment best practices to life.

Education:

Bachelor’s degree in Computer Science, Information Systems, Software, Business Analysis or comparable field of study, and/or equivalent work experience.

#DISNEYTECH

The hiring range for this position in California is $78,900.00-$105,700.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於The Walt Disney Company (Corporate):

在 The Walt Disney Company (Corporate)，你會看到公司強大品牌背後各業務如何融會交流，建構出全球最創新、影響深遠和備受尊崇的娛樂公司。作為企業團隊的一份子，你將會與推動策略以讓The Walt Disney Company穩佔娛樂界頂尖地位的世界精英領袖一同工作。與其他具有創新精神的思想家惺惺相惜，同時讓這個世界上最偉大的故事敍述家為全球各地千百萬家庭締造回憶。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney HR Strategies & Services, LLC，其所屬的業務部門是 The Walt Disney Company (Corporate)。

Disney HR Strategies & Services, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

遇到技術問題？查看常見問題以尋求協助。