Asst Sales Director-Resort Sales
樂享魔法
員工和演藝人員是我們一切工作的核心,因此 Disney 提供具有競爭力的全面獎勵方案,包括薪資、健康和儲蓄福利、休假計劃、教育機會等。
*福利和資格可能因企業和地點而異
- 健康保險與健康
- 托兒選項
- 有薪假期
- 退休計劃
- 學費援助
- 每週支薪
「直到我來到這裡之前,我不認為我覺得好玩才去做的事——透過統計數據講述體育故事——會成為我的工作。」
ESPN 高級研究員 Ana
工作概要:
Assistant Sales Director – Resort Sales
Job Description
The Assistant Sales Director for Resort Sales is responsible for driving meeting and convention business to the Convention Resort Portfolio at the Disneyland Resort. In this role they will lead a dynamic sales team, develop and implement strategic sales plans and drive innovate initiatives that deliver business results. The ideal candidate is dynamic and a professional sales leader with strong group and convention business experience. They will possess hospitality industry expertise, sales leadership experience, a proven ability to build strong relationships with internal/external stakeholders, collaborate with partners, adapt, lead in a changing business landscape and develop a team of Sales Managers. The Assistant Sales Director is responsible for driving the overall Grand Californian Hotel & Spa sales strategy and enhancing the sales team hotel product knowledge and positioning that is in line with Forbes rating guidelines. They will achieve hotel revenue AOP targets, enhance the convention profit margin, optimize function space utilization, and deliver increased room volume and ancillary revenue spend. They will engage key stakeholders in Marketing and Operations, to enhance partnership engagement and communication in support of elevated results.
Basic Qualifications
- Minimum of 5-7 years of conventions sales experience.
- Experience leading and developing a high caliber team, including hourly and salaried employees.
- Demonstrated strong knowledge of meetings and conventions including market segments, trends, national and local competitors, processes, workflows, food and beverage and entertainment.
- Proven success that demonstrates strong sales and presentation skills.
- A goal-oriented mindset with the ability to analyze and explain data, schedules, goals and budgets.
- Excellent business planning and strategy skills.
- Strong client management and partnering abilities.
- A focus on employee engagement to coach, reward and recognize Cast Members.
- Theoretical and practical understanding of rooms, food & beverage operations and contracting.
- Proven social and networking skills with awareness of cultural sensitivity/diversity.
- Proficiency with Social Media technology in a sales environment.
- Proficiency with Digital selling, virtual site visits and presentations.
- Market segment knowledge: corporate, incentive, associations.
- Negotiating, closing, market development and account management skills.
- Ability to participate in site inspections and Client events and entertainment opportunities.
- Outstanding written and verbal communication and presentation skills.
- Demonstrated problem solving and decision-making skills.
- Demonstrated proficiency within a Windows environment and willingness to learn new software applications.
- Exceptional time management skills effectively to handle both yours and your team's workload.
- Ability to be flexible with work schedule, including weekends and holidays.
- Capacity to work independently and on a team.
Preferred Qualifications
- Knowledge of the Disney Meetings product.
- Sales experience with a major hotel chain or significant hotel/convention independent property.
- Experience selling meetings and conventions that meet resort needs.
- Understanding of market conditions and buyers in southern California and other key markets.
- Understanding of the Disney product line to include Resorts, Parks, Disney Cruise Line, Disney Institute, and Disney Event Group.
- Competitive industry trends and knowledge.
Time Allocation
50% Coaching and developing sales cast members to drive revenue to DLR through business solicitation, sales calls, tradeshows, contract negotiation, site inspections and product orientations.
10% Business travel with cast to identify new opportunities, close meetings business and build client relationships.
20% Collaborating with a wide range of internal partners to develop sales strategy, remove barriers, and work on initiatives that improve the cast and guest experience.
20% Time forecasting, reporting, administrative work within financial and sales systems.
Position Responsibilities
- Lead and develop a team of Cast Members responsible for selling the Disneyland Resort to Group & Convention Clients.
- Attain all financial goals.
- Ensure teams are developing meeting event opportunities through new business solicitation, sales calls, tradeshow and other sales activities as needed.
- Support Sales Managers while conducting site inspections, pre-planning meetings, in market travel and product orientations.
- Define and execute sales strategies to drive convention business.
- Develop innovative and creative meeting and event solutions representative of the Disney brand.
- Collaborate with key partners to remove barriers that will allow our Cast to have speed to market and provide excellent guest service.
- Use systems appropriately to maintain accurate records, initiate reports and monitor sales activity.
- Prepare accurate monthly forecasts and participate in monthly forecast meetings.
- Actively support the development, training and mentoring of Cast Members.
- Responsible for recruiting and finding right fit talent.
- Utilize Versatility and The Sales Counselor Approach to include Relating, Discovery, Advocating, and Supporting our clients.
- Develop effective relationships with the Resort leadership and other value chain partners.
- Responsible for knowledge of and adherence to all Disney company policies.
- Represent the Disney brand in all internal and external client interactions.
Required Education
• Bachelor's degree or equivalent.
The hiring range for this position is $123,000.00-$165,000.00. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disneyland Resort:
當時,Walt Disney 在 1955 年 7 月 17 日為 Disneyland 開幕,他表示它能夠成為「全世界的歡樂和靈感來源」。自那以後,Disneyland Resort 接待了超過 8 億位客人,擴展至大約 500 英畝,涉及方方面面,成為世界級的家庭度假勝地,擁有兩個知名的 Disney 主題公園、三間酒店和令人興奮的購物,名為 Downtown Disney District。組合創造力、技術和創新,度假村將講故事帶到新高度,每天和 Disneyland Resort 演藝人員為成千上萬位客人帶來 Disney 的神奇魔力。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Destinations, LLC,其所屬的業務部門是 Disneyland Resort。
Disney Destinations, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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