Sales Associate (PT), Disney Theatrical Group
工作概要:
We are currently seeking a Merchandise Seller to join our team. The Merchandise Seller engages Guests in magical experiences throughout the Theatre by welcoming them into the environment, while providing communication on the merchandise available, emphasizing their qualities; and highlighting all relevant offers available to supplement their purchase. In this role, you will provide an exceptional Service that will exceed the Guest's expectations by enhancing Guests visit, ensuring that it is unique and memorable and giving them the opportunity to take the magic home with them.
Responsibilities:
- Take a proactive role in maintaining Disney brand standards.
- Achieve financial and productivity goals, as agreed with the management team, through appropriate actions and use of Guest Service behaviors.
- Work proactively and positively towards individual and team goals, including sales targets, promotion goals and group incentives.
- Welcomes every guests by following our service guidelines. Perform quick, accurate and effective transactions that enhance the Guest experience and observing all relevant guest service guidelines including offering add-ons and communicating offers.
- Respond to Guests needs in an open, friendly, positive, proactive and timely manner in accordance with Guest Service Guidelines. Effectively manage queues and multiple guests at kiosks and sales locations.
- Maintain neat and organized operations both at kiosks and back of house so that product is clearly represented and available for replenishment, always ensuring accuracy.
- Maintain and participate in producing company visual standards to present an outstanding theatrical environment.
- Assist with stock deliveries, lifting boxes, and replenishment to agreed standards.
- Adhere to all DTGM policies, procedures and administrative requirements.
Qualifications:
- Excellent communication and guest service skills.
- Passion for interacting with and providing an inclusive, high quality experience for Guests from a diversity of backgrounds
- Ability to set priorities and manage time effectively and efficiently.
- Self-motivated with the ability to achieve goals.
- Ability to work collaboratively and provide timely and effective communication to achieve shared goals
- Capable of working in a fast pace ever changing environment to achieve results and handle tasks accurately under time pressure.
- Excellent organization and communication skills.
- Can communicate effectively with a diverse audience.
- Ability to occasionally lift and carry boxes weighing up to 60 lbs.
- Commitment to actively being part of and supporting a diverse and inclusive workplace.
- Attends and participates in equity, diversity & inclusion, anti-harassment, and any other anti-bias training and workshops as required.
- Models and supports the mission and values of The Walt Disney Company and Disney Theatrical Group by demonstrating inclusive behavior and maintaining a safe and professional working environment.
Preferred Qualifications:
- Retail/Service experience preferred but not essential.
- Additional responsibilities and duties will be assigned based on the needs of the business.
Additional Information:
We are recruiting for Part Time Positions.
Part-Time positions are available between 10 - 25 hours per week, with the option to be scheduled for more when and if required. Shifts are typically between 4-6 hours and there will be double shifts when there are matinees and evening performances on the same day.
Shift call times vary depending on the performance schedule but typically start 2 hours prior to start of the performance and ends approx. 1 hour after the performance ends. All staff need to be available for evenings and weekends.
We are looking for sales associates that can work weekends with availability to work the following shifts:
- Friday delivery shift (1-5 PM)
- Saturday matinee (approximately 12-5:30 PM)
- Sunday matinee (approximately 11 AM-4:15 PM)
We are prioritizing candidates that can work 2-3 of the above shifts.
We are committed to creating a diverse workforce and strongly encourage applicants of every ethnicity, belief, gender, sexual identity, disability, age and culture to apply.
If you are excited by this great opportunity, please apply including a cover letter explaining why and a full resume.
The pay rate for this role in New York is $17 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
關於Disney Theatrical Group:
Disney Theatrical Group 是 The Walt Disney Studios 的一個分部,成立於 1994 年,由 Andrew Flatt、Anne Quart 和 Thomas Schumacher 掌管營運。它的十部百老匯作品風靡全球(包括目前的百老匯作品 The Lion King 和 Aladdin),觀眾人數已超過 2 億,而作品亦獲提名 62 項 Tony® Awards,贏得百老匯的最高榮譽多達 20 次。Disney Theatrical Group 也透過授權給冰上迪士尼製作公司 Feld Entertainment 在世界各地獻上現場表演。此外,DTG 還透過 Music Theatre International 授權當地、學校和社區劇院製作的音樂作品,在世界各地舉辦了超過 500,000 場表演,觸及逾 1.5 億觀眾。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Buena Vista Theatrical Group Ltd.,其所屬的業務部門是 Disney Theatrical Group。
Buena Vista Theatrical Group Ltd. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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