Asset Protection Cast Member

工作 ID 10099718 地點都柏林, 爱尔兰 有意工作的公司 Disney Experiences 日期已公佈 Nov. 04, 2024

申請

工作概要:

A Cast Member is a Disney employee that works at the Disney Store or Disney Parks.

Our Mission

“Creating Magical Moments for Guest of all Ages”

About the Role and the Team

This role will be part of the management team and supports them to drive the store’s performance especially relating to Shrinkage. The role also reports into the Asset Protection Manager. Furthermore, the role represents the Disney brand and ensures that Guests have magnificent experiences throughout the Store in a safe and secure environment. Their standards are consistently high, and they set the example for the delivery of outstanding Asset Protection standards. They mentor and are a role model for Cast Members in relation to Asset Protection and work with the rest of the management team to create an energetic work environment, to direct the company’s initiatives and to achieve its goals!

What You Will Do

Supervise entry/exit points, patrolling the store, monitors ‘Hot Spot’ areas with a history of theft, acting as a deterrent, whilst alert to any threat to Guest, Cast Members or store.
Radios, CCTV and EAS equipment used appropriately, and daily checks are actioned to ensure good working order.
Bags, Pockets and lockers searched without prejudice in a professional manner with employee’s knowledge to meet The Disney Store SOP.
All staff and visitors search recorded and signed off by all parties.
Identifies any issues ensuring a safe working environment to prevent injury to self, colleagues and Guests throughout all areas.
Supervises Fire exits and corridors to ensure these are always kept clear.
Evacuation and power loss procedures initiated; regular tests completed and documented with store manager.
Attends court on behalf of the company as required.

Results

Achieves shrinkage financial aims, as agreed, through appropriate actions, controls and use of Guest service behaviours.
Cash variances are reduced and the opportunity for fraud or theft mitigated.
Monitors weekly store shrinkage performance and inventory adjustments (MOS) to highlight areas of loss and propose remedial action. Cycle Counts are completed accurately and are checked, and inventory integrity maintained as directed by the Inventory Management team.
Any communication with both Police is carried out in an effective and professional manner.

Support

Visitors book completed and badges worn by all visitors and supervises the issuing of locker keys and access fobs.
Liaises with Store Manager in the investigation of identified cash variances and ensures that all MOS adjustments are appropriately investigated.
To assist in ensuring that delivery/ collection manifests are checked and in order.
Assists Store Manager with induction training of all new employees in all areas relevant to Loss Prevention.
Delivers targeted training and mentor sessions with employees to raise awareness and solve the root causes of shrinkage within the store
Delivers awareness of “Hot Spots” for theft training and supervises any changes to the layout that may affect these.

Contribution

Calls police in line with The Disney Store SOP procedures or as advised by Loss Prevention Representative/Store Manager.
Accurate and legible reports are recorded on the intranet Loss Prevention Field Report function
Complete police witness statements and internal company documents ensuring they are accurate, legible and filed appropriately. Relevant in-store filing systems are clear and accessible.
Leads by example in relation to grooming guidelines
Reviews Loss Prevention SOP’s and makes recommendations for improvements

Required Qualifications & Skills

Loss prevention/security experience within a retail environment.
Experience of training personnel in security and Asset Protection processes
Has a detailed understanding of security procedures, regulations and practices.
Understands the basic Health and Safety practices and procedures

The Perks

25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 TDS Disney Ireland Limited，其所屬的業務部門是 Disney Experiences。

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