Product Manager

工作 ID 10102081 地點奧蘭多, 佛罗里达州, 美國 有意工作的公司 Disney Experiences 日期已公佈 Oct. 24, 2024

申請

工作概要:

“We Power the Magic!” This is the driving force behind the world-class immersive digital experiences created by Disney’s Experiences Technology & Digital team. Our mission is to enhance the magic of Disney's iconic vacation brands, including Disney Parks & Resorts worldwide, Disney Cruise Line, Aulani – A Disney Resort & Spa, and Disney Vacation Club.

We are seeking a proactive, results-driven Product Manager who will take ownership of delivering innovative technology solutions for our resort experiences. This role involves leading critical initiatives like Total Experience (TxP), resort parking, room operations, online check-in, My Disney Experience checkout, and more, ensuring that guest arrivals are seamless and magical.

Key Responsibilities:

Own the product vision for the Resort Guest Arrival within Resort Technology, acting as its biggest advocate internally and externally, and ensuring that stakeholders fully understand its features, benefits, and value propositions.
Conduct comprehensive market research to identify trends, competitive products, and customer needs, ensuring alignment with industry best practices.
Drive action across cross-functional teams by managing product discovery, documenting both current and future states, and guiding development efforts.
Collaborate closely with business, product, and engineering partners to prioritize technical discussions and ensure alignment on goals and timelines.
Facilitate requirement gathering, scope definition, and user story creation, ensuring consistent communication with internal and external teams to drive execution.
Act as a negotiator and gatekeeper, ensuring alignment between business needs and technological capabilities, and prioritizing features with business and technology partners.
Continuously monitor key performance metrics to track product success, identifying opportunities for optimization and driving continuous improvement initiatives.
Proactively identify risks and dependencies that may impact product timelines, and collaborate on mitigation strategies to ensure on-time delivery.
Build and nurture strong relationships with key stakeholders across the organization, ensuring seamless collaboration between product, tech, design, sales, and resort teams.
Coordinate and communicate product releases and updates to stakeholders, ensuring timely delivery and a smooth deployment process.
Collaborate with assigned solution architects to provide solution design for architecture discussions, and prepare technical specifications including sequence diagrams, wireframes, and process engineering documents.
Collaborate with assigned solution architect and tech leads to define data translation between systems, including data conversion strategies and attribute definitions for APIs, integrations, and configurations.
Write detailed functional specs to be used by developers for technical implementations, guiding them through the high-level architecture of the product.

Required Qualifications:

Minimum of 3 years of product management experience within a large, matrixed organization, with a proven ability to drive product delivery from concept to execution.
Proven experience with APIs, integrations, configurations, and working with technical components to deliver functional designs and capability mapping.
Strong understanding of software development lifecycle and expertise in building product roadmaps.
Experience with solution design, writing specs, wireframing, and creating sequence diagrams to translate product vision into actionable technical deliverables.
Demonstrated ability to be the communication bridge between technical and non-technical teams, translating business needs into technical requirements.
Strong technical background with the ability to lead complex initiatives spanning multiple teams and functional areas.
Advanced skill in writing business, technical, and functional requirements, ensuring clarity and precision in all documentation.
Proficiency with Microsoft Office and collaboration tools like Jira, Smartsheet, and Confluence.
Excellent communication skills, both written and verbal, with the ability to motivate, influence, and drive teams to successful outcomes.
Proven ability to work independently and collaboratively, maintaining high levels of productivity.

Preferred Qualifications:

Bachelor’s degree in Computer Science, Engineering, Information Systems, Hopitality, or related field.
Experience in the hospitality or lodging industry.
Familiarity with resort operations or an understanding of the domain.
Experience with Agile development methodologies and project management tools.

Education:

Bachelor’s degree or equivalent work experience.

#DISNEYTE

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Walt Disney Attractions Technology LLC，其所屬的業務部門是 Disney Experiences。

Walt Disney Attractions Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

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