Operation Integration Manager
樂享魔法
員工和演藝人員是我們一切工作的核心,因此 Disney 提供具有競爭力的全面獎勵方案,包括薪資、健康和儲蓄福利、休假計劃、教育機會等。
*福利和資格可能因企業和地點而異
- 健康保險與健康
- 托兒選項
- 有薪假期
- 退休計劃
- 學費援助
- 每週支薪
「直到我來到這裡之前,我不認為我覺得好玩才去做的事——透過統計數據講述體育故事——會成為我的工作。」
ESPN 高級研究員 Ana
工作概要:
Operations Strategy & Development:
- Serve as the primary project contact for Walt Disney Attractions Japan (WDAJ) in collaboration with Walt Disney Imagineering (WDI) and Oriental Land Company (OLC).
- Provide critical input in development of the Theory and/or Concept of Operations documents with Walt Disney Imagineering teams.
- Participate in BlueSky pre-development work for Park Operations, including the development of Back Of House Program as well as Operational Design Criteria and Scope needs.
- Identify and contribute superior Guest experiences to be incorporated in Parks design, successfully execute and sustain the strategic intent of project.
- Recognize current local needs, and apply successful comparable learnings from the segment and industry.
- Apply fully integrated business management experience, operational expertise as well as input from key partners to drive the creative development process.
- Represent Operations and oversee all aspects of design contribution and manage project acceptance process. Track outstanding issues, field logistics, project delivery, and turnover to Operations
- Participate in design reviews, provide active comment, and communicate design intent to Operations through drawing review and interpretation
- Communicate regular project status updates to Parks leadership and related partners
- Conduct after-action review to collect lessons learned for future projects and provide lessons learned from previous projects to WDI, Facilities Asset Management, and design teams
Park Operations:
- Observe and share best practices across multiple locations and suggest operational improvements utilizing critical thinking and strategic decision-making skills.
- Lead the operational rollout of key initiatives within the Tokyo Disney Resort, ensuring seamless integration and execution.
- Provide safety and auditing inputs, acting as the direct liaison between Disney safety groups and Oriental Land Company.
- Engage with the Disney community to contribute to standards development and ensure their effective execution and implementation with OLC.
- Support new initiatives, including property openings and new operational process launch following renovations, serving as a liaison for Operations teams.
- Ensure relevance of current operating strategies by maintaining effective communication with internal Disney sites and OLC.
- Provide guidance and support to internal stakeholders on project development using Disney standards and best practices.
Cultivating Leadership and Fostering Wellbeing:
- Prioritize the well-being of their direct reports by checking in on their physical and personal well-being, ensuring alignment on expectations, and providing consistent feedback throughout the year.
- Enhance the decision-making capabilities of their team and direct reports which involves raising the bar on what it means to be a leader, empowering action to lead in dynamic ways, and creating a culture of inclusion where everyone feels they belong.
Qualifications:
- Bachelor’s degree in Business Administration, Hospitality Management, or related field; Master’s degree preferred.
- 5+ years of experience in operations management within the attractions or hospitality industry
- Proven track record of project management and strategic development.
- Strong strategic thinking, problem-solving, critical thinking, and strategy development skills
- Strong communication skills with the ability to collaborate effectively across diverse teams and stakeholders.
- Experience working in a global environment, preferably with exposure to Japanese business culture.
- Knowledge of Disney standards and best practices is highly desirable.
- Fluent in English and proficiency in Japanese is preferred.
- Able to work and excel in a flexible work environment including working a variety of shifts, weekends and holidays.
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Walt Disney Attractions Japan, Ltd.,其所屬的業務部門是 Disney Experiences。
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