Sr Product Manager II - Identity Observability

工作 ID 10104482 地點西雅圖, 华盛顿州, 美國 / 布里斯托尔, 康乃狄克州, 美國 / 圣莫尼卡, 加利福尼亚州, 美國 / 格倫代爾, 加利福尼亚州, 美國 / 旧金山, 加利福尼亚州, 美國 / 纽约, 纽约州, 美國 有意工作的公司 Disney Entertainment & ESPN Technology 日期已公佈 Oct. 25, 2024

申請

工作概要:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and cutting-edge capabilities that will drive subscriptions, engagement, and monetization across Disney’s streaming and digital products.

Job Summary:

Join the Magic of Disney: Lead Observability for Identity Services! At The Walt Disney Company, we don't just create experiences—we create magical moments for every guest, fan, subscriber and viewer who interacts with our brands. The Identity Product team is at the heart of this, powering the entire journey from registration to privacy choices, and we're looking for an Observability Product Manager to help us maintain the reliability of the Identity systems. In this role, you'll be the driving force behind our service reliability strategy, ensuring that our identity services—like login, registration and account management—run smoothly. You'll have the opportunity to implement an advanced observability program, building a world-class system for monitoring and proactively detecting issues. With your work, millions of Disney guests worldwide will enjoy flawless interactions with our identity solutions, enabling guests to engage with their favorite experiences from Disney+ streaming to theme park ticketing. By enhancing the performance and reliability of these critical identity systems, this role will ensure that guests are always ready to interact with the magic Disney offers.

Responsibilities:

Define and implement a comprehensive observability vision across Identity, ensuring the stability and performance of Disney's identity services
Build dashboards that provide real-time views of service health, enabling immediate detection and resolution of potential issues
Establish a proactive alerting system that flags critical incidents before they impact guest experiences, minimizing downtime
Create a standardized observability framework that allows for a holistic view of service ecosystems, identifying risks early and enhancing overall reliability
Partner with Engineering and Program to resolve incidents quickly, troubleshoot system issues, and contribute to the long-term resilience of services
Contribute to the development of long-term strategies that ensure consistent service reliability, and help define the product roadmap to continue delivering magical guest experiences
Demonstrates a proactive approach by anticipating challenges, identifying opportunities, and driving initiatives to enable effective outcomes

Qualifications:

Bachelor's degree and/or equivalent work experience
A minimum of 7 years of experience as a Product Manager, with a proven track record of success in building and executing observability strategies
Working knowledge of Datadog or similar observability tools, and a demonstrated ability to use data to drive product decisions
Strong ability to collaborate across teams, align stakeholders on product plans, and operate in a fast-paced, agile environment
Experience working within agile software development environments, leading squads through scrum processes
A deep appreciation for Disney’s mission to create magical experiences for guests, fans, subscribers and viewers

Preferred Qualifications:

Extensive experience with Datadog
A passion for working at The Walt Disney Company

The hiring range for this position in Santa Monica, CA, Glendale, CA, and Bristol, CT is $152,200 to $204,100 per year, in Seattle, WA and New York, New York is $159,500 to $213,900 per year and in San Francisco, CA is $166,800 - $223,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disney Entertainment & ESPN Technology:

Disney Entertainment 和 ESPN Technology (DE&E Technology) 為 Disney 的兩個媒體業務部門提供技術骨幹和產品開發，同時幫助公司處於創新尖端，使公司能夠不斷利用技術增強故事講述和創造力，同時為其業務提供可擴展性、靈活性和效率

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Streaming Technology LLC，其所屬的業務部門是 Disney Entertainment & ESPN Technology。

Disney Streaming Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會，不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境，並與瞬息萬變的世界息息相關。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士及殘疾退伍軍人。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。

遇到技術問題？查看常見問題以尋求協助。