Catering and Convention Service Manager, $71,000 - $95,100
工作概要:
Aulani, A Disney Resort & Spa, offers more than just a magical, family-friendly destination. We have blended the spirit of Oʻahu with the enchantment of Disney to create a place where both guests and cast members can experience the magic and warmth of the island. Here, you will bring the islands' spirit to life in every aspect of your role. Are you ready to join our team and make a meaningful impact?
The Catering and Convention Services Manager plays a pivotal role in creating unforgettable experiences through the meticulous planning and execution of Aulani’s catered events. This position demands a commitment to excellence in event management and prioritizes exceptional guest service when engaging with clients both inside and outside the organization. The ideal candidate will possess superb event planning skills, excel at multitasking, and easily navigate meaningful situations. With the ability to thrive in a dynamic, fast-paced environment, this role is critical for delivering outstanding guest satisfaction and unforgettable events.
This is a full-time position reporting to the Director of Banquets and Events Services, and it will be based onsite at our stunning Aulani Resort on Oahu, Hawaii.
What you will do:
- Serve as the direct liaison between clients and the Aulani Resort Operations Staff.
- Effectively manage all groups, meetings, and catered events handed over by Resort Sales, from the planning phase to execution.
- Conduct site inspections, planning sessions, menu tastings, pre-convention meetings, and operations meetings to ensure flawless event execution.
- Collect deposits and full prepayment for events or obtain vital credit approvals.
- Prepare and distribute Banquet Event Orders (BEOs) and resumes.
- Efficiently manage and respond to emails, phone calls, and client requests.
- Hold accountability for individual and/or team food and beverage goals.
- Ensure that venues are set up according to client specifications.
- Oversee Coordinate all post-event duties, including sending thank-you notes, conducting post-event conversations, and reviewing final bills.
Here’s what you will need to be successful in the job:
- Minimum 4 years of experience in a Catering and Convention Services leadership role
- Proficient in various computer applications
- Strong communication, organizational, and time management skills
- Analytical and critical thinking abilities with strong multitasking skills
- High School diploma or equivalent
Preferred Qualifications and Education:
- Bachelor’s degree or equivalent
- Knowledge of Disney policies and procedures
- CMP Certification
- Sales Experience
Benefits & Perks:
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/aulani-benefits
The hiring range for this position in Hawaii is $71,000 - $95,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Aulani, A Disney Resort & Spa:
Aulani, Disney Resort & Spa 將夏威夷島嶼的自然美景與精神融合在一起,並帶著 Disney 神奇魔力,迎接並頌揚夏威夷文化與故事。該度假勝地位於奧胡島上,佔地 21 英畝,度假村專為家庭設計,可讓您在藍天和美景中探索夏威夷的文化、歷史和傳統。演藝人員將栩栩如生地重現這些夏威夷的故事,同時保持 Disney 的著名服務和休閒娛樂活動。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 DVC Hawaii Management Company, LLC,其所屬的業務部門是 Aulani, A Disney Resort & Spa。
DVC Hawaii Management Company, LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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