Asso Specialist, Disney Youth Programs
Descrição do cargo:
This position and role supports the sales effort and servicing of Disney Youth Programs, as well as reporting to the Event Services Manager to support the bookings in Hong Kong as in overseas, also, to support Youth program operation, booking system and reports driven, coordination and execution of local and overseas schools and youth groups to join Disney Youth Programs for educational, musical performance and celebration. In this role, the Associate Specialist will be expected to prepare youth related business reports and support the analysis on the figures, program booking trends, and district penetration figures and Program operations to work closely with multiple teams in order to fulfill the administration of the bookings, payment and ensure smooth and satisfactory arrival of the groups and our target customer.
Job responsibilities:
Manage relationships with Principals, teachers and youth leaders, via telephone, email, presentations, and face-to-face meetings, proving clear and concise messages to them in an effort to promote and sell youth experiences at Hong Kong Disneyland.
Assist the leader in the evaluation of youth questionnaires, youth figures and reports and to conduct research on up-to-date education trend and reform for future program enhancement, development and operation.
Assist and support the leader on program analysis, enhancement and operation in order to ensure the youth products designed best match with the Hong Kong market needs
Consult Principals, teachers, youth leaders etc during sales call (email and phone) in determining the best programs for the group following a discovery process and address stakeholders’ concerns and enquiries
Support the Youth Sales Team in the utilization of the figures in SFA, youth database creation as well as to support analysis on the youth reports for the planning of sales strategies and tactics.
Office administration and clerical support, including the arrangement of meetings, taking meeting minutes, office supply ordering / pickup and maintenance, courier deliveries, team cast related preparation and arrangement, organize filing systems and other related tasks.
Job requirements
Higher Diploma or above in any relevant disciplines with at least 2 years of relevant working experience;
Independent, detail-minded and self-motived with good communication, organizational and project management skills;
Strong experience in administration work with customer service facing role, ability to deal with people tactfully and in an appropriate manner;
Corporately presentable, strong problem solving skills with ability to multi-task and work independently in a fast and dynamic work environment
Excellent command of written and spoken English, Cantonese, and Putonghua
Proficiency in computer applications. Familiar with SFA, preferably with knowledge in student education products and programs in Hong Kong and understanding of Hong Kong school market and curriculum is an advantage
HKProfessional #LI-CL1
Sobre o Hong Kong Disneyland Resort:
O Hong Kong Disneyland Resort oferece experiências Disney inesquecíveis e culturalmente distintas a visitantes de todas as idades e origens. Repleto de suas estórias e seus personagens Disney favoritos, o Hong Kong Disneyland Resort oferece aos visitantes a oportunidade de explorar oito áreas diferenciadas que abrigam atrações e entretenimento premiados e exclusivos. Complete sua aventura com estadias nos luxuosos hotéis Disney do resort. A magia não termina na nossa porta. Como integrante dedicado da comunidade local que se preocupa profundamente com o bem-estar social, o Hong Kong Disneyland Resort espalha sua magia por meio de programas de serviços comunitários que ajudam famílias necessitadas, aumentam a criatividade entre crianças e famílias, incentivam a proteção do meio ambiente e inspiram uma vida mais saudável.
Sobre The Walt Disney Company:
A The Walt Disney Company, juntamente com suas subsidiárias e afiliadas, é uma líder diversificada em entretenimento familiar e mídia internacional que inclui três segmentos principais de negócios: Disney Entertainment, ESPN e Disney Experiences. Desde seus primeiros passos como um estúdio de desenho animado na década de 1920 até se tornar o atual nome de destaque na indústria do entretenimento, a Disney orgulhosamente dá continuidade a seu legado de criação de histórias e experiências de padrão internacional para toda a família. As histórias, personagens e experiências da Disney tocam consumidores e visitantes de todas as partes do mundo. Com operações em mais de 40 países, nossos funcionários e colaboradores trabalham juntos para criar experiências de entretenimento adoradas por todos.
Esta vaga é oferecida junto à HK International Theme Parks Limited, que é parte de um segmento de negócios que chamamos de Hong Kong Disneyland Resort.
ACOMODAÇÃO PARA PESSOAS COM NECESSIDADES ESPECIAIS PARA CANDIDATURAS A EMPREGO
The Walt Disney Company e suas afiliadas são empresas que oferecem oportunidades iguais de emprego e acolhem todos os candidatos a emprego, incluindo indivíduos com necessidades especiais. Se você tem uma necessidade especial e acredita que precisa de uma acomodação razoável para buscar uma vaga de emprego ou se candidatar a um cargo, envie um e-mail para HKDL.Candidate.Accommodations@Disney.com com sua solicitação. Este endereço de e-mail não se destina a consultas ou correspondências gerais de emprego. Responderemos apenas às solicitações relacionadas à acessibilidade do sistema de candidatura on-line devido a uma necessidade especial.
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Hong Kong Disneyland Resort touches the hearts of millions of visitors every year by bringing immersive storytelling to life. We are proud to call Hong Kong home and are dedicated to supporting our city as a leading tourist destination in the world.
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