Sr Technical Program Manager

Job ID 10101660 Location Santa Monica, California, United States / Glendale, California, United States / New York, New York, United States / Seattle, Washington, United States Business Disney Entertainment & ESPN Technology Date posted Nov. 12, 2024

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Job Summary:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world. A few reasons why we think you’d love working here:

Building the future of Disney’s media: DE&E Technologists are designing and building the infrastructure that will power our media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Business Operations is the glue of DE&E Technology, with a persistent focus on connecting all the pieces of the business. All the components that make up the organization – engineering, product, design, operations, support and more – come together and move the business forward with oversight, effective prioritization, and guidance. This team synthesizes information from across the business to ensure leaders are armed with all the necessary data before making strategic and financial decisions. From forecasting, funding, tracking, and reporting on projects, to ways of working, and resource management, Business Operations has transparency and input into all aspects of the team.

Job Summary:
Within the Business Operations organization, this Senior Technical Program Manager will drive Agile delivery across the Hulu Presentation Fleet covering 2 full Development Squad Teams supporting web apps and browser-based devices (TV and Set top boxes). You will collaborate with teams across the organization to coordinate initiatives that deliver on business goals and objectives. If you enjoy entertainment, working collaboratively, and leading teams, this role is a great fit for you.

Responsibilities and Duties of the Role:

Project Planning and Execution: Develop project plans and drive the end-to-end execution and delivery of multiple programs across various teams. Ensure all dependencies are understood and keep business partners informed of progress.

Additional responsibilities include but not limited to:

Up to date reporting around deliverables, status, deadlines and risk assessment.
Leverage standard Agile ceremonies and processes (may vary to some degree by squad and team preferences)
Monthly Team Resourcing Allocations

Cross-Functional Support: Collaborate with engineering, product management, and cross-functional leaders to help align on the roadmap, vision, and strategy for the organization.
Influence and Alignment: Assist in driving alignment and reducing complexity across cross-functional teams.
Team Dynamics and Culture: Develop team dynamics, morale, and motivation while fostering a culture where all members and points of view are respected. Comfortable with Team Members located across numerous geographic time zones.
Engineering Collaboration: Work with engineering to ensure developments are balanced in terms of cost vs. benefit, scalability, and alignment with business goals and customer needs.
Proactive Support: Display initiative, take a proactive approach, and support the initiation of conversations.
Negotiation: Support negotiation efforts and help identify solution paths for competing requirements or stakeholder preferences.
Enthusiastic Learning: Demonstrate a willingness to learn quickly and enthusiastically, especially about technical systems and issues.
Process Improvement: Assist in evaluating processes and seeking ways to improve with each iteration.

Required Education and Experience/Skills/Training:
Minimum Qualifications:

Established in Technical Program Management with 5+ years of experience in the software industry
Demonstrated experience with Agile project management in roles such as Project Manager, Scrum Master, or similar positions for software development teams.
Experience working with technical scrum teams and understanding the software development lifecycle and release management processes.
Proven ability to work with product and design teams, as well as other stakeholders, to understand requirements, prioritize initiatives, and assist engineering teams in driving projects forward.
Skilled in identifying, analyzing, prioritizing, mitigating, and communicating project risks to internal and external partners.
Takes a proactive approach in initiating conversations and assisting program leads in process development. Consistently evaluates and seeks to improve processes at every iteration.
BA/BS or equivalent experience required.

Preferred Qualifications:

CSM / CSP Certification or similar preferred
Experience in streaming media software and digital technology

Bonus: hands on device/partner/vendor related experiences a plus
Not afraid to use / play with application on devices

Expertise in software delivery management tools (Jira, Confluence, Airtable, etc.)
Technical proficiency demonstrated through coding skills, quality assurance experience, technical writing background, or similar expertise

The hiring range for this position in Los Angeles, CA is $126,400-$169,500 per year and in Seattle, WA is $132,500-$177,600 per year and in NYC, NY is $132,500-$177,600 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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