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Sr Manager, Software Engineer, Quality Engineering

Job ID 10104550 Location Santa Monica, California, United States / Glendale, California, United States / San Francisco, California, United States / New York, New York, United States / Seattle, Washington, United States Business Disney Entertainment & ESPN Technology Date posted Nov. 06, 2024
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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

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Job Summary:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology (DEE&T), we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

Job Summary:

The Disney Entertainment & ESPN Technology (DEE&T) Quality & Insights team is seeking a Software Engineering Senior Manager who has a true passion for solving problems and growing talent. This software engineering senior manager will help us develop tools and processes that support a large variety of Disney software products on web, mobile, and OTT platforms. We are looking for an engineering leader who is excited to push the envelope and grow with our team.

Our team is motivated by a desire to continuously improve and create efficiencies within the DEE&T organization. We are a fast-paced group that takes extraordinary pride in creating innovative tools, and constantly improving upon them. We do not shy away from tough problems and take delight in solving the hard one's other folks might say are impossible to solve at scale.

Just some of the exciting products we work on include the websites & mobile apps for Disney+, Hulu, ESPN+ & ESPN! We work very closely with these brands and teams and strive to be as close to the product as possible as we are also fans ourselves!

As a member of our team, you will strive to accomplish the following goals:

  • Be responsible for building team skills, motivating and leading diverse and global teams
  • Leading the successful management of multiple product quality teams
  • Being responsible for the final delivery and release of products
  • Providing strategic input on future initiatives with stakeholders and other engineers
  • Contribute to the development and maintenance of one or more suites of test automation using a structured programming language like Java, Python, or JavaScript, and its associated pre-production execution environments.
  • Contribute to the design & implementation of test automation frameworks with input from senior engineers by checking-in valuable, clean code regularly that adds new features and capabilities
  • Become a member of our Quality Engineering team, driving increasing quality through innovation, automated test creation, Manual testing when required, curiosity and thoughtful debate.
  • Contribute to the successful implementation of solutions for complex technical problems with DE&ET engineering teams, and driving the deployment of Disney backend and guest-facing products at Disney Quality.

Responsibilities and Duties of the Role:

  • Manage a mixed team of full times and contracted engineers working remote and hybrid in multiple locations
  • Collaborate with product and engineering managers on the quality delivery and responsible for releases of supported products
  • Coordination of complex tasks with external teams & stakeholders
  • Drive the planning, design and implementation of both short terms and long-term project
  • Support the budget and resource planning needs
  • Be responsible for reporting project and team progress to both internal and external delivery teams, manage expectations and KPI’s
  • Be able to lead and manage agile teams
  • Providing end-user and developer training on automation tools and frameworks
  • Investigating and resolving any framework, tool or execution of environmental issues affecting our services
  • Becoming a core member of our Quality Engineering team, helping others increase productivity and quality through innovation, and championing the core value of Disney Quality

Required Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience
  • 10+ years of progressive experience in a testing role with a mix of manual and automation duties, including designing and developing manual and automated testing of front end and backend services using a structured programming language.
  • Expertise in one of the following programming languages: Node/JavaScript, Java, Python
  • Experience with system and unit testing frameworks
  • Excellent problem-solving skills.
  • Highly skilled in project manager practices and leading QA teams, mentorship and setting technical directions
  • Excellent collaboration skills and ability to use standard software development lifecycle (SDLC) tools such as Jira and Confluence, version control systems (e.g. Git), and CI/CD tools and pipelines.
  • Organized, detail-oriented and able to deliver project tasks on time.
  • Strong verbal and written communication skills. Highly motivated, self-starting individual

Preferred Qualifications

  • Experience in mobile application development and testing
  • Experience with developing applications in cloud platforms (e.g., AWS)
  • Experience working with Agile methodologies
  • Working knowledge of web accessibility fundamentals
  • Experience with Kafka, Amazon SQS, and Kinesis 
  • Experience with Docker, Kubernetes, Spinnaker, and continuous integration/delivery systems
  • Experience writing Gherkin Syntax to facilitate the development of automated test scenarios
  • Experience developing advanced mocking mechanisms (e.g., rule-based proxies and dummy-services)
  • Experience with test suite/case/run management tools (e.g., JIRA Xray, etc.)

The hiring range for this position in Los Angeles, CA is $184,300 to $247,100 per year and in San Francisco, CA is $201,900 to $270,700 per year and New York City and Seattle, WA is $193,100 to $258,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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