Manager, Technical Project Management

Job ID 10097423 Location Orlando, Florida, United States Business Disney Experiences Date posted Sep. 25, 2024

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

About the Role & Team

“We Power the Magic!” That’s our motto at Disney Experiences, Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

The DX Technology & Digital team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app and Hey, Disney!

This role reports the Sr Manager, Technical Project & Management. You will manage a team responsible for supporting program/project management function.

What You Will Do

Provides Leadership on Project and Program Management while delivering program objectives on time.
Maintains a strategic view over the set of projects, providing the framework for implementing business initiatives or large-scale change.
Provides process expertise on a set of related projects within a program.
Manage a team of Technical Project Managers and mentor them through the project life cycle.
Work with business leaders and key partners to support engineering efforts.
Work with engineering teams, including Software Engineers, Product Managers, Architects, and leadership to establish processes across all program areas that will ensure success on high priority business initiatives and improve efficiency.
Ability to articulate a technical solution into business strategy and understand the big picture as it relates to business value.
Identifies, plans, and coordinates projects and lead their interdependencies in support of specific business strategies.
Participates in the annual budgeting and operating plan to support the program.
Assess risks and formulates mitigation plans, successfully develops and updates project budgets as required, and delivers successful programs and projects in a timely and cost-efficient manner as shown by project statistics.
Supervise high-priority matrix projects, which often require considerable resources and high levels of functional integration and interaction with project sponsors and teams.
Continually reviews available resources to maintain first-hand knowledge of where resources can be best allocated. Reevaluates current resources to resolve project resource surplus and shortfalls.
Ensures alignment to quality standards and reviews results.
Assesses program and project issues and identifies solutions to meet efficiency, quality and customer goals.
Leads Strategic Planning Functions
Provide thought partnership with delivery teams and business partners during new project conceptualization.
Contribute to PMO planning around Annual Capital Plan (ACP) and Long-Term Plan (LTP)

Required Qualifications & Skills

Minimum of 8+ years of technical project/program management experience, working with technical teams developing enterprise class solutions.
Minimum of 5+ years leading resources with diverse skills in a strategy & portfolio management organization.
Excellent organizational, communication (written and verbal) and time management skills with attention to detail.
Experience with financial management, including forecast and budget management processes.
Experience leading and prioritizing projects within the program and working seamlessly with various partners in a matrix organization.
Possess executive presence and experience in making pitches to senior leaders.
Ability to work efficiently and influentially at all levels in an organization.
Experience partnering with technology, internal business partners, and vendors.
Ability to successfully operate in an environment where partnership and influence are key success drivers.
Experience in leading, supporting, and working with large-scale matrix project teams.
Experience with Agile Application Lifecycle Management and development tools like JIRA, Confluence Wiki, and Smartsheet.

Preferred Qualifications

Experience in supporting Commerce, Supply Chain, Retail, and/or large-scale businesses and systems software development.
Project Management Professional (PMP) certification.

Education

Bachelor’s degree and/or equivalent work experience.

#disneytech

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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