Assistant Manager, Digital Education Programs (PH)

Job ID 10106430 Location New York, New York, United States Business Disney Theatrical Group Date posted Dec. 20, 2024

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Job Summary:

Disney Theatrical Group is seeking an experienced Assistant Project Manager to lead the successful rollout of a new teacher professional development program using the Moodle Learning Management System. The pilot program, called StageConnect, expands DTG’s flagship Disney Musicals in Schools initiative through online teacher training that builds theater programs in elementary schools. The ideal candidate will collaborate closely with department leadership to develop and execute a comprehensive rollout strategy. This role involves refining existing course content within Moodle, managing large-scale enrollment processes across hundreds of schools, overseeing the application and selection process for recipient schools, troubleshooting technical and operational issues, monitoring class activity, and organizing synchronous learning sessions.

This is a year-long, project hire assignment.

Responsibilities:

Rollout Strategy Development:
- Partner with department leadership to design a detailed and effective rollout strategy.
- Set timelines, milestones, and key performance indicators to ensure the success of the rollout.
Learning Management System Management:
- Refine and customize courses within the Moodle LMS to meet the needs of DTG, participating teachers, and schools.
- Develop and implement the enrollment process, ensuring that all participants are properly registered and have access to the necessary courses. StageConnect will enroll potentially thousands of users across hundreds of schools, all with unique combinations of required courses.
Application & Licensing Management:
- Develop, implement, and oversee the school application process. StageConnect will be awarded to applicant schools based on criteria determined by DTG.
- Work within established systems to ensure all recipient schools successfully license their musical and receive their physical materials.
Troubleshooting and Technical Support:
- Provide ongoing troubleshooting for both technical and operational issues related to the LMS and the program.
- Work closely with IT, other departments, and the Moodle vendor to resolve any challenges that arise during the rollout and program implementation.
Monitoring and Reporting:
- Monitor class activity within Moodle to ensure active participation and engagement.
- Generate and analyze reports on program progress, participant performance, and overall program effectiveness.
Synchronous Session Programming:
- Schedule, organize, and manage synchronous online sessions as part of the StageConnect program.
- Coordinate with presenters/panelists and participants to ensure sessions run smoothly.
Communications:
- Maintain clear and consistent communication with recipient schools, teachers, and internal stakeholders throughout the entire process.
- Regularly update all parties on project milestones, timelines, and any changes to the rollout plan.
- Address and resolve any questions, concerns, or issues raised by schools and teachers in a timely manner.
- Partner with DTG’s publicity department to develop and execute a communications plan that highlights the program rollout.
Documentation and Reporting:
- Templatize all significant communications with recipient schools, teachers, and internal stakeholders for potential future programming.
- Prepare regular progress reports for department leadership and other key stakeholders.
Feedback Loop:
- Establish a feedback loop with recipient schools and teachers to gather insights and suggestions for ongoing improvement of the program.
- Communicate feedback to relevant teams within the company to refine and enhance program offerings.

Basic Qualifications:

Minimum of 5 year’s experience leading learning management system implementations and related project management
Proven experience with learning management systems and project management
Proficiency in Moodle
Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines
Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams
Technical aptitude with the ability to troubleshoot and resolve learning management system issues, and the capacity to recommend more effective approaches or platforms as necessary
Familiarity with synchronous and asynchronous learning models
A customer-service oriented mindset and willingness to collaborate with teachers and colleagues

Additional Qualifications:

Bachelor’s degree in education, ed-tech, project management, instructional design, or a related field, OR comparable experience; arts-education experience a plus
Experience in grant management is a plus

The hiring range for this position in New York, NY is $71,700 to $92,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Theatrical Group:

Disney Theatrical Group, a division of The Walt Disney Studios, was formed in 1994 and operates under the direction of Andrew Flatt, Anne Quart, and Thomas Schumacher. Worldwide, its ten Broadway titles, including the current Broadway productions of The Lion King and Aladdin, have been seen by more than 200 million theatregoers and have been nominated for 62 Tony® Awards, winning Broadway’s highest honor 20 times. Disney Theatrical Group also delivers live shows globally through its license to Feld Entertainment, producer of Disney on Ice. In addition, DTG licenses musical titles for local, school and community theatre productions through Music Theatre International, resulting in over 500,000 performances around the world reaching audiences of more than 150 million.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Worldwide Services, Inc., which is part of a business we call Disney Theatrical Group.

Disney Worldwide Services, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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