System Engineer

Job ID 10094713 Location Mumbai, India Business Industrial Light & Magic Date posted Jul. 03, 2024

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

The Systems Engineer is responsible for designing and developing all aspects of the studio production infrastructure. They will be tasked with designing, developing and maintaining studio infrastructure used by all departments throughout the company, and to ensure smooth operation of our multi-site, award winning, visual effects company.

Primary Responsibilities and Accountabilities

● Monitor and maintain infrastructure and standards for Windows/Linux Servers across the global organization.

● Support other Windows/Linux based services and applications, including Active Directory, Microsoft Exchange, printing infrastructure, Group Policies, DNS, DHCP, & SCCM in line with department standards.

● Drive automation around server management lifecycle, including automatic builds, patching and monitoring of servers. Documents all processes, procedures and operations for both internal needs and end users when required.

● Act as a point of escalation for problems transferred by IT Support Teams.

● Work with the security team to ensure that systems standards are managed and maintained in alignment with security best practices, including vulnerability management, encryption and antivirus.

● Liaise with other technical groups to ensure that Standards and Technology are in line with overall technical direction of Lucasfilm and its companies.

● Provide excellent customer support, while maintaining a highly technical environment.

● Perform other duties as required. Reporting Relationships Reports to the Manager, Information and Technology

Job Requirements Education/Experience

● Bachelors of Science degree in technology related field or equivalent experience

● 5+ year’s hands-on experience maintaining and managing Windows and Linux resources in a multi-platform, high performance production environment using Active Directory.

Required Skills/Competencies

● Proven experience automating and running large-scale software rollouts to Windows Servers / Workstations.

● Proven experience in building and maintaining virtual hosting environments for Windows/Linux based systems, including VMWare ESX.

● Proven experience in systems automation with Windows based scripting / languages, such as PowerShell, VBS or .Net.

● Strong working knowledge of enterprise level storage solutions (NAS / SAN) and administration of CIFS. ● Hands-on experience with Isilon Onefs operating system.

● Strong working knowledge of Microsoft SQL, other database technologies a plus.

● Strong working knowledge of enterprise level antivirus monitoring and prevention services.

● Demonstrated examples / proficiency in the use and administration of Linux & Mac operating systems.

● Excellent communication skills both written and verbal, flexibility in concepts and action, able to handle aggressive mission critical deadlines.

● Excellent team player- proven ability to resolve problems professionally and systematically.

● Detailed oriented, highly organized self-starter, able to multi-task without supervision.

● Comprehensive system documentation skills.

● Strong customer service attitude and ability to work in a production environment requiring adaptation to ever-changing production challenges.

● Familiarity with the aspects of working in a creative environment.

● Must carry mobile devices during work and non-work hours and be available to be on-call when needed.

● Strong English communication skills.

● Basic knowledge of visual effects industries applications and installations.

● Hands-on experience in working in Data Center environments. Technical Skills ● Proficient in Microsoft Visio and MS Office Suite

● Strong working knowledge of DNS, LDAP, Kerberos and DHCP

● Strong working knowledge of either Active Directory and/or Microsoft Exchange & gsuite.

● Strong working knowledge of Microsoft based Enterprise technology, including Active Directory and associated Group Policy design and management

● Detailed understanding of Windows/Linux Operating Systems

Physical Requirements

● Can carry up to 50lb

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About Industrial Light & Magic:

Founded in 1975 by George Lucas, ILM is the leading effects facility in the world, serving the motion picture, commercial production, and attraction industries. ILM has created visual effects for over 325 feature films and has played a key role in seven of the top 10 worldwide box-office hits of all time and has contributed to 25 of the top 50. ILM has set the standard for visual effects, creating some of the most stunning images in the history of film. At the forefront of the digital revolution, the company continues to break new ground in visual effects, VR, AR, and Immersive Cinema.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Lucasfilm Visual Effects (India) Private Limited, which is part of a business we call Industrial Light & Magic.

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