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Stage - Assistant(e) chef(fe) d’équipe hôtellerie (F/H/NB)

Job ID 10099741 Location Marne-la-Vallée, France Business Disneyland Paris Date posted Sep. 02, 2024
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*Benefits and eligibility may vary by business and location

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  • CHILDCARE OPTIONS
  • PAID TIME OFF
  • RETIREMENT PROGRAMS
  • TUITION ASSISTANCE
  • WEEKLY PAY
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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

Disneyland® Paris compte sept hôtels thématisés qui contribuent pleinement à l’expérience de nos visiteurs pendant toute la durée de leur séjour.

De 2 à 5 étoiles, nos hôtels regroupent tous les services : bagagerie, réception, service d’étages, restauration, boutiques, piscines, etc. Anticiper et personnaliser les attentes clients, être attentif(ve) aux détails, tout est fait pour garantir la satisfaction de nos visiteurs : l’excellence de service est notre maître-mot.

Vos missions :

Affecté(e) à la réception ou conciergerie de l’un de nos Hôtels Disney vous serez amené(e) à :

  • Encadrer et animer une équipe opérationnelle : organiser, suivre et contrôler le travail de l’équipe par une présence terrain et un dialogue permanent

  • Insuffler une motivation quotidienne aux collaborateurs

  • Assurer le lien et les communications au quotidien avec les différents intervenants opérationnels et supports

  • Participer à l’optimisation des résultats de l’activité quotidienne et de la qualité de service attendue par nos clients

  • Assurer la formation et le développement des collaborateurs de l'équipe à l’aide de coachings réguliers et transmettre son savoir-faire technique et comportemental

  • Garantir et faire respecter les procédures et les standards de qualité : rapidité, prestation d'accueil et qualité de service attendue par les clients

  Vos atouts pour ce poste :

  • Vous préparez un diplôme de niveau Licence/Bachelor ou Master en hôtellerie

  • Vous parlez couramment français (C2) vous avez un niveau en anglais intermédiaire avancé (B2) et vous parlez une troisième langue européenne à niveau intermédiaire (B1)

  • Vous maitrisez le Pack Office et idéalement connaissez le logiciel Opera

  • Vous êtes reconnu(e) pour votre capacité à travailler en équipe, votre prise d’initiative et vous savez fédérer une équipe

  • Vous faites preuve de diplomatie afin de gérer différentes situations

  • Vous êtes conscient(e) qu’une certaine flexibilité horaire est nécessaire pour ce métier, car vous serez amené(e) à travailler en semaine et les weekends, suivant une amplitude horaire maximum allant de 7h00 à minuit

Début du stage entre novembre 2024 et avril 2025, pour une durée de 6 mois !

La différence Disney :

  • Vous aurez l’opportunité de vous former au contact d’une clientèle internationale, dans un environnement multiculturel

  • Vous vivrez au quotidien la magie Disney dans un cadre de travail unique en Europe

  • Vous serez accompagné(e) progressivement sur vos missions et monterez en compétence par le biais d’une intégration solide et de formations adaptées

Quelques avantages de notre entreprise :    

  • Prise en charge à 100% des abonnements de transport domicile/travail

  • Offre diversifiée de restauration d’entreprise et subvention allouée 

  • Réductions dans les boutiques, restaurants et hôtels Disney 

  • Un logement à proximité de nos Parcs (sous conditions) 

  • Des accès aux Parcs Disney pour vous et vos proches (sous conditions) 

Prêt à participer à une formidable aventure humaine ? A devenir Cast Member et partager une même ambition professionnelle : celle de faire vivre la magie Disney pour nos visiteurs ? Alors Il ne vous reste plus qu’à postuler, car nous sommes prêts à vous donner les moyens de faire rayonner vos talents ! 

#DLPCAMPUSTL24

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About Disneyland Paris:

Disneyland® Paris is a company where dreams really do come true. Here, our Cast Members work on stage or backstage, in hundreds of professions. Their mission: offering every guest an unforgettable Disney Experience at our 2 theme parks and our 7 hotels as well as Disney Village. The passion and enthusiasm of our teams has made our company the number one tourist destination in Europe!

Creating dreams carries with it many responsibilities. For our resort, long-term development must be rooted in a sustainable tourism model. We have made important social & environmental commitments, which we seek to implement with the continuous involvement of our employees and stakeholders.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Euro Disney Associes SAS, which is part of a business we call Disneyland Paris.

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Hiring Process

  • Where Does Your Story Begin?

    Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.

  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location EMEA

Disney EMEA aims to drive growth, innovation and brand affinity across an extremely diverse collection of countries with a team of over 6,000 employees operating in 59 markets with offices in 29 countries.

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