Hospitality - Hotel Luggage Porter F/M/NB CDI/CDD

Job ID 1173950BR Location Marne-la-Vallée, France Business Disneyland Paris Date posted Sep. 27, 2024

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ENJOY THE MAGIC

Because our employees and cast members are at the heart of everything we do, Disney offers a competitive total rewards package that includes pay, health and savings benefits, time-off programs, educational opportunities and more.

*Benefits and eligibility may vary by business and location

HEALTH INSURANCE & WELLBEING
CHILDCARE OPTIONS
PAID TIME OFF
RETIREMENT PROGRAMS
TUITION ASSISTANCE
WEEKLY PAY

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"I didn't think it was possible that something I did for fun - telling sports stories through stats - could become my job until I came here."

Ana, Sr. Researcher, ESPN

Job Summary:

The Disneyland Paris difference?

A unique working environment in an international context with many opportunities,
Continuous working hours with consecutive rest days and overtime pay,
Up to 6 weeks' vacation per year and 3 days' fractional leave,
13th month's pay (after one year's seniority),
Bank holidays with double pay (after one year's seniority),
Accommodation close to our parks, subject to availability,
Reimbursement of part of transportation costs (80% of the Navigo Pass), meals and other fare reductions,
Access to the parks and the Disney+ platform,
And a host of other benefits http://bitly.ws/KhLW: supplementary health insurance, training time, recognition programs, exclusive events, support for parenthood, company concierge service...

The 5th largest hotel cluster in France, our 7 themed hotels fully contribute to the experience of our Visitors throughout their stay at Disneyland® Paris.

Category 2* to 5* all services are available: luggage storage, reception, room service, catering, swimming pools, etc. Anticipating and personalizing customer expectations, being attentive to details, everything is done to ensure the satisfaction of our visitors: service excellence is our watchword.

Your missions:

You will be part of the luggage team at one of our Disney® hotels with 15 to 25 employees.
Take charge of the luggage of our Visitors upon arrival in our hotels in compliance with the rules of handling and appropriate postures, to guarantee your safety.
Organize luggage storage according to the rules of storage and organization.
Anticipate and meet the needs of our visitors, help them organize their day and make their stay unforgettable.
Anticipate opportunities to improve the experience of our visitors (delayed airport shuttle, visitor’s birthday, etc.). You are “the” person who will improve their stay.
Welcome and pick up the car of our Visitors and ensure the transfer of luggage in room (only for hotels of categories 4 and 5 stars).

Your profile:

You have a strong sense of service, you are smiling (e) and dynamic.
You are a rigorous and organized person you leave no room for the unexpected.
You have held the B licence for more than 2 years.
The tasks of the baggage handler station require to be able to carry loads greater than 20 kg.
You have a good command of French (B2), English (B1) and a third European language (B1).
You are aware (e) that flexibility is necessary (work on weekdays and weekends, amplitude between 7:00 and 00:30).

Additional Information:

These contracts are CDI or CDD 35h from Sunday to Saturday only.
Interviews will take place remotely (only) for positions based in Marne-La-Vallée.

#DLPMVPJ
#GS2024

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About Disneyland Paris:

Disneyland® Paris is a company where dreams really do come true. Here, our Cast Members work on stage or backstage, in hundreds of professions. Their mission: offering every guest an unforgettable Disney Experience at our 2 theme parks and our 7 hotels as well as Disney Village. The passion and enthusiasm of our teams has made our company the number one tourist destination in Europe!

Creating dreams carries with it many responsibilities. For our resort, long-term development must be rooted in a sustainable tourism model. We have made important social & environmental commitments, which we seek to implement with the continuous involvement of our employees and stakeholders.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with EURO DISNEY ASSOCIES SAS, which is part of a business we call Disneyland Paris.

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