Manager, Content Distribution Engineering

Job ID 10103614 Location Glendale, California, United States / Santa Monica, California, United States / Bristol, Connecticut, United States / New York, New York, United States / Burbank, California, United States / San Francisco, California, United States / Seattle, Washington, United States / Morrisville, North Carolina, United States Business Disney Entertainment & ESPN Technology Date posted Oct. 22, 2024

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

Disney Entertainment & ESPN Technology

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Department/Group Overview:

Media Engineering is an innovative organization that is passionate about providing the best possible video playback experience, art, and metadata to customers worldwide, powered by exceptional technology. This work requires streamlining and repurposing technology across different business and distribution channels – including streaming, linear, and theatrical – so that technology can ebb and flow across the needs of the business.

Job Summary:

As a Manager, Content Distribution Engineering supporting the Media Distribution Operations teams, you will specialize in caching technology, distributed networking, and operational experience in CDN edge services. We are looking for a manager excited by a fast-paced environment, exposure to new technologies and be engaged in exciting Disney initiatives with high visibility.

Areas of focus include:

Manage a team of engineers charged with the support and engineering of Video Distribution.
Execute within established process frameworks for Incident, Problem and Change Management based on ITIL standards
Monitor health and performance of video distribution
Investigate, document and resolve complex issues
Work with Development and Operations teams to provide analysis, tuning and improvements

Responsibilities:

Work with individual engineers to map out career growth and goals.
Guide an engineering team in its ownership of systems and processes.
Create an environment of trust for people to be themselves and able to excel
Provide input for stakeholders and decision makers in architecture, roadmap, and product.
Communicate architecture, roadmap, and product objectives to engineers and gather feedback for stakeholders.
Champion cross-team projects.
Coach and mentor other specialists on the team to ensure that all software utilizes Disney and industry best practices.
Collaborate efficiently with product management, technical program management, operations, and other engineering teams to capture requirements, drive implementation, and provide transparency.

Basic Qualifications:

Bachelor’s degree, and/or equivalent work experience
8+ years’ experience in engineering
Experience in content distribution networks.
An ability to work both independently and collaboratively.
Strong discipline to delegate work and focus on solving management problems.
Comfortable driving complex and high profile projects without overextending personal health or well-being of your team.
Strong communication skills and a desire to share your knowledge with team members and others at Disney.

Preferred Qualifications:

Prior experience as a manager or technical lead of engineers.
Experience with consumer facing services and high-scale systems.
Experience deploying and scaling within a cloud infrastructure.
Experience directly managing and mentoring a team.
Experience working with remote global teams and a flexible schedule to meet in different time zones.

The hiring range for this position in LA Area and Bristol is $152,200.00 to $204,100.00 per year, in New York and Seattle is $159,500.00 to $213,900.00 per year, in San Francisco is $166,800.00 to $223,600.00 per year, and in Morrisville is $145,000.00 to $194,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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