Lead Performance Engineer (PH)

Job ID 10103188 Location Glendale, California, United States / Orlando, Florida, United States Business Disney Experiences Date posted Oct. 23, 2024

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"There are so many opportunities to grow and learn within Disney! There is never a dull moment at work."

Diana, Principal Counsel

Job Summary:

“We Power the Magic!” That’s our motto at Disney Experiences (DX) Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

We seek an experienced Lead QA Performance Engineer who will join a Performance Engineering team. Primary responsibilities include leading performance testing and analysis of critical services, troubleshooting performance issues with Cloud services and applications, recommending accurate Cloud scaling parameters for services in Load and Production, environments and coordinating performance testing projects, forecasting work for self and testing personnel, and being responsible for scripting and performance testing personnel.
This position works closely with various business engineering and production teams to review requirements, develop performance testing estimates and test plans, and provide an excellent customer quality support that is in Disney’s DNA! The role requires someone who is technical, proactive, hard-working, constructive, and highly motivated.

This is a Project Hire role, for 2 years minimum.

Your responsibilities:

Responsible for ramping up new performance testing projects in close partnership with business partners and being able to prioritize work, build a solid plan, and completing on time to support the project launch dates
Review complex architecture diagrams and application user documentation so you can build estimates for amount of work and build a testing plan
Responsible for crafting breakdown of project tasks to meet project objectives
Responsible for communicating project status to project manager, Directors or above
Responsible for capacity management/scaling of our cloud services to meet demands during launches
Accountable for/instructing other performance engineers how to create breakdowns of tasks
Accountable for/guiding other performance engineers how to complete tasks on time
Responsible to help unblock self and bring up issues/blockers to the right leader if necessary
Responsible for sharing their work/experiences, and successes with the team

Experience and skills:

Minimum of 7 years of related work experience
Excellent communication and relationship skills, and be able to articulate sophisticated technical topics to both technical and non-technical staff
Communicate clearly in high pressure situations to all levels of stakeholders
Represent our organization in incidents that involve other business units
Experience performance testing complex service architectures including related services, caches, and databases
Demonstrable analytical and problem-solving skills

Technical hands-on experience in:

Cloud Infrastructure (experienced) Public Cloud Provider such as AWS, Azure, GCP
AWS Cloud & Containerization: Fargate, ECS, Lambdas, Api Gateways, EC2, S3, ALB/ELB, Elasticache, VPC, IAM, EKS, Docker
Performance Engineering Fundamentals (expert)
JMeter scripting (expert)
Code Profiling (expert)
APM tools (expert) - Cloudwatch, AppDynamics, Splunk, Grafana, Wily, JConsole, GC Analyzer
Test Data Management (expert)
Chaos Testing (experienced)
Agile Project Management (experienced)
Java fundamentals (intermediate)
Languages - Java, JMeter
Database fundamentals (intermediate) - MySQL/MariaDB, Aurora, MongoDB, Dynamo DB
Caching Technologies (intermediate) - Redis
Docker/Containerization (understanding)

Required education:

Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

#DISNEYTECH

#LI-AF2

The hiring range for this position in CA is $138,900.00-$186,200.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Technology LLC, which is part of a business we call Disney Experiences.

Walt Disney Attractions Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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