Lead Software Engineer, ServiceNow

Job ID 10095105 Location Celebration, Florida, United States Business The Walt Disney Company (Corporate) Date posted Nov. 11, 2024

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Job Summary:

At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company is the premier entertainment & technological leaders. Walt's passion was to continuously envision new ways to move audiences around the world - a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies, and other businesses. Uniting each endeavor is a dedication to crafting & delivering unforgettable experiences - and we're constantly looking for outstanding ways to improve these exciting experiences.

The Business Technology Platforms group is part of the Enterprise Technology Core Systems & Platforms organization. Here, we are responsible for the products and platforms that support Disney's corporate business functions and enterprise service management platforms (Appian, Salesforce, & ServiceNow). We are looking for a Lead ServiceNow Software Engineer to ensure that we are building outstanding products, and continuously maintaining and enhancing existing products to improve what differentiates us from others.

What You Will Do

Own the development (or develops, test, and deploys) of medium to large, innovative software solutions and projects that meet specifications and impact future development. This could include reviewing/writing code, leading programming & testing, and debugging
Manage oversight of platform projects and related agile delivery teams, where a project comprises of multiple components, throughout its entire lifecycle
Design the component tasks of software development projects, and conceive and set technical architectural direction
Act as a peer group leader to help train staff on Software Engineering standards and processes - service as an escalation point for difficult problems and sophisticated inquiries

Required Qualifications & Skills

7+ years experience in a Software Engineering type role
Validated experience developing solutions in the ServiceNow platform (Service Portals, Employee Service Center, HR Service Delivery, etc.)
Ability to develop, create, and test server-side with advanced JavaScript, Angular, Unix Shell, and Windows PowerShell scripts
Demonstrated success in platform automation, workflows, abstraction APIs, and Scripted Rest API Framework
Knowledge of ITIL v3 or later and ITSM best methodologies
Experience working in an outsourced IT environment and building strong collaborative vendor relationships
Experience with agile software development methodologies (PMI-ACP, SAFe Agilist, ICP-ACC, etc.) and leading the full software development lifecycle
Effective communication, writing, collaboration, and executive presentation skills - with an ability to translate sophisticated ideas across multiple domains into understandable strategies, requirements value statements, and business outcomes
Bachelor's degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Preferred Qualifications

Master's degree in a related discipline, and/or related designation/s (ServiceNow, etc.)
Experience with the following platforms: SAP, Workday, SuccessFactors

#DISNEYTECH

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About The Walt Disney Company (Corporate):

At Disney Corporate you can see how the businesses behind the Company’s powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you’ll work with world-class leaders driving the strategies that keep The Walt Disney Company at the leading edge of entertainment. See and be seen by other innovative thinkers as you enable the greatest storytellers in the world to create memories for millions of families around the globe.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney HR Strategies & Services, LLC, which is part of a business we call The Walt Disney Company (Corporate).

Disney HR Strategies & Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Hiring Process

Where Does Your Story Begin?

Explore Disney Careers and the Life at Disney blog to learn about all the amazing opportunities waiting to be discovered at The Walt Disney Company.
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The Next Chapter

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Explore this Location Celebration, FL

The picture-perfect community of Celebration, 25 minutes southwest of Orlando, is a place like no other. Founded by The Walt Disney Company in the 1990s and named one of Forbes Magazine’s prettiest neighborhoods in America, Celebration features an idyllic downtown with architecture inspired by traditional Southern towns.