Localization Manager- Project Hire

Job ID 10107236 Location Burbank, California, United States Business Disney Entertainment & ESPN Technology Date posted Dec. 09, 2024

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Job Summary:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to maximize flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working for Disney Entertainment & ESPN Technology

Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.
Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
Innovation: We develop and execute groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

The Distribution Operations team delivers content and supporting components for Disney’s incredible global streaming services and brands - from Disney+, Hulu, ESPN, National Geographic, ABC and ABC News, Walt Disney Studios, and Disney Channels. This team impacts the way millions of people around the world experience and engage with Disney’s iconic stories and unmatched content in more personalized and immersive ways.

The teams in this organization work with senior stakeholders from many parts of the Disney Entertainment business to ensure content readiness for all content on Disney+/hotstar, and Hulu on Disney+. This role requires a high degree of communication, strategic thinking, and the ability to creatively solve problems, troubleshoot issues, and constantly evolve workflows.

Job Summary:

We are seeking a proactive, strategic Localization Manager who will be part of the Distribution Operations team in Burbank, CA, and reporting to the Manager of Localization Operations. The Localization team is responsible for the localization of artwork and metadata for all content produced within the USA, and serviced to Disney Streaming Worldwide. This position requires liaison with Disney Domestic and International Teams (Programming, Marketing, DCVI, Operations), dubbing studios & local vendors for material delivery specifications and timelines. The role will require strong collaboration with multiple global teams across the company.

The ideal candidate will have proven experience in localization management to lead the day-to-day requirements for localization operations. This person will assist in guiding the policies and procedures around metadata and artwork orders, technical specification, reference materials, international timelines, studio outreach, and territory communications. This job requires interface with multiple business units within TWDC; therefore, the candidate must have sensitivity to customer service and a sense of diplomacy. This person will be a point of contact for titles within a specific workflow, overseeing and working with various internal departments, vendors & territory offices to provide order alignment, and working with creative vendors and internal teams toward final delivery of content to Disney Streaming.

Responsibilities & Duties of the Role:

Management of various content, including the artwork and metadata localization workstreams, the main requirement being to validate and certify readiness, liaising with vendors, supporting the workstream through project management and asset prep facilitation
Effectively communicate project and title level updates cross-functionally and with our internal and external partners
Collaborate with internal product and platform technology teams to ensure required delivery systems are appropriately supported

Creation or adjustment of departmental SOPs
Financial responsibility for invoice validation and submission
Responsible for the development of statistical metrics which will enable Senior Management to analyze and act on identified information
Ability to communicate effectively on a regular cadence to wide audiences on overall project health
Knowledgeable and realistic when balancing client demands with creative and qualitative integrity.
Troubleshoot issues and perform root cause analysis to define what happened and how the issue can be avoided/resolved going forward
Provide timely feedback to Manager on perceived delays or challenges to the defined delivery deadlines
Perceive and identify patterns that can facilitate resolution to complex problems
Applies creative and practical solutions for problem solving

Basic Qualifications

Bachelor’s degree or equivalent experience
Minimum of 5 years of relevant experience
Experience in managing content localization workflow required (Minimum 1 year)
Project management experience in localization (Minimum 3 years)
Extensive knowledge of localization workflows in the entertainment industry
International Territory/Market experience
Excellent organizational and multi-tasking skills

Preferred Qualifications

Digital Media and Distribution experience
Exposure to developing and implementing ISO 9000 strategies

The hiring range for this position in California is $94,200 to $115,000 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About Disney Entertainment & ESPN Technology:

Disney Entertainment and ESPN Technology (DE&E Technology) provides the technological backbone and product development for Disney’s two media business units, while helping to keep the company at the vanguard of innovation – enabling the Company to continuously leverage technology to enhance storytelling and creativity, while delivering scalability, flexibility, and efficiency for its businesses.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Streaming Technology LLC, which is part of a business we call Disney Entertainment & ESPN Technology.

Disney Streaming Technology LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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Explore this Location Burbank, CA

Billed as the "Media Capital of the World," Burbank boasts more than 1,000 media and entertainment companies, including the main headquarters for The Walt Disney Company.