Revenue Management Manager
Job Summary:
This Revenue Management Manager role is a data scientist position responsible for providing data science support across the Revenue Management & Analytics/Finance organization.
The Disneyland Resort Revenue Management & Analytics (RM&A)/Finance organization combines strategic and analytical thinking to drive commercial, financial, and operational value for Disney Experiences by shaping business decisions in Ticketing, Resorts, Merchandise, Food & Beverage, as well as all other lines of business in the core competencies of yield management, forecasting, pricing, promotions, optimization, and other predictive analytic techniques using mathematical and statistical approaches.
Candidates will have strong communication, partnering, and analytical skills and will have a natural curiosity to understand the “why” behind business performance. They’ll take a proactive role in problem-solving, be results-oriented, be able to prioritize, and be a team player in a collaborative environment.
Key Responsibilities:
• Problem-Seeker – Be curiosity driven; seek out business anomalies and patterns leveraging analytical tools and knowledge to shed light and gain understanding of the business to bolster strategies and initiatives
• Advanced Modeling – Lead the way in science innovation. Develop integrated predictive and prescriptive models that enhance forecasting and optimization analyses using advanced modeling techniques.
• Experiment Design – Uncover science-backed insights. Enable research and hypothesis-based testing cycles through scientific process design including structured peer review and recordation.
• Business Optimization – Approach the role from a strategic lens. Seek out opportunities to create business value through novel analyses. Prioritize efforts based on expected returns.
• Data Visualization – Leverage data visualization techniques, tools, and communication skills to present complex analytical findings in clear business terms that facilitate acceptance, decision-making, and execution by business partners and senior executives
• Business Optimization – Evaluate key business drivers to measure the success of commercial, financial, and operational decisions; and develop science-based approaches to help achieve business objectives and drive long-term strategic direction
• Project Management – Own projects from start to finish. Gather inputs and requirements from stakeholders, refine project parameters, track progress, escalate blockers, and prioritize effectively. Ensure stakeholder alignment and appropriate allocation of time and resources through an iterative approach.
• Best Practices – Act as data science subject matter expert. Use expertise to provide guidance to junior colleagues on their projects and analyses. Establish data science standards and toolkit for RM&A.
Basic Qualifications:
• Four plus years of work experience using Python or R to build predictive models and conduct statistical testing with sound experimental design
• In-depth understanding of modern machine learning techniques and theory
• Proficiency with relational databases and SQL programming
• Ability to conduct effective feature engineering by leveraging business knowledge and statistical techniques
• Ability to assess tradeoffs between time, complexity, and return when determining methodology
• Ability to prioritize effectively and set clear expectations with partners/leaders
• Ability to effectively communicate technical concepts and results to non-technical audiences
• Ability to clearly explain, document, and present coding designs to end users
• Experience influencing business decisions and strategy using effective storytelling
• Strong written and verbal communication skills
Preferred Qualifications:
• One plus year of experience with simulation and/or experiment design and execution
• Prior experience with pricing, revenue management, and/or forecasting
• Understanding of revenue management concepts (e.g., dilution, displacement)
• Prior experience with development of data structures within cloud environments, including remote database management, basic data ETL development, and version control
• Proficiency with Tableau
Education Requirements
• Required: Bachelor’s degree in Data Science, Statistics, Business Analytics, Mathematics, Economics, Engineering, Econometrics, or other quantitative fields
• Strongly preferred: Master’s degree in a technical field with basis in value extraction from data (Data Science, Statistics, Business Analytics, etc.)
The hiring range for this position in California is $137,100 to $167,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
About Disney Experiences:
Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Walt Disney Parks and Resorts U.S., Inc., which is part of a business we call Disney Experiences.
Walt Disney Parks and Resorts U.S., Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.
DISABILITY ACCOMMODATION FOR EMPLOYMENT APPLICATIONS
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
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