Retail Innovation & Design Manager

Job ID 10107523 Location Kissimmee, Florida, United States Business Disney Experiences Date posted Dec. 12, 2024

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Job Summary:

About the Role & Team:

This individual will play a meaningful role in researching the consumer landscape, analyzing consumer centric data, and crafting a centralized data system for Disney consumer trends. You will partner closely with multiple teams, handle data and insights, and build a centralized data source for the forecasting team. In addition, you will closely collaborate with the team in Innovation Pipeline conceptualization, development, and execution. This role will report to the Director of Retail Innovation and Commercialization.

At Disney Consumer Products, we inspire imagination around the world and are committed to creating happiness for families and fans by bringing captivating, inspiring, and inclusive products into their daily lives. From toys to t-shirts, console games, books, and more, our team brings our beloved brands and franchises into the lives of families through products and experiences that can be found worldwide, such as the Disney Store e-commerce platform, Disney Parks, local and international retailers, and Disney Store locations around the world!

What You Will Do:

Drive business relevance and growth by identifying, forecasting, and articulating innovative consumer culture, lifestyle, and industry trends (both external and internal Disney) and retail-specific landscape trends (macro-level, product-level, and Disney-owned) into long-term business opportunities for retail across Walt Disney World, Disneyland Resort, and DSE
Develop cast facing trend data base for broader organizational use
Support the development of major strategic merchandise projects including analysis and systems and data base development.
Closely supervise social listening platforms, and maintain a constant pulse on cultural dynamics, trends, and opportunities
Support and uphold a compelling organization-wide trend database that houses team-generated comprehensive reports, synthesized insights, and inspiration built specifically for cross-category teams in Parks/DSE organization
Participate on task teams driving work, generating key analysis, identification of issues and opportunities, partnering to develop solutions and recommendations, and developing presentations to share information
Synthesize, run, and translate multiple data inputs (qualitative and quantitative) into future-focused, actionable insights by using a combination of internal consumer data, secondary sources, and primary social analysis
Track and further strategic signal spotting of Disney-specific behaviors, attitudes, and aesthetics that unlock fresh, own-able trends and opportunity spaces for parks/DSE retail
Collaborate with partners across Key Product categories, Consumer Insights, Measurement, and Analytics, and other relevant teams to understand broad consumer trends and business opportunities
Partner with the development and execution of the Innovation pipeline to inspire a new generation of consumer-centered products and experiences

Required Qualifications & Skills:

3-5 years proven experience with retail/trend forecasting
Prior depth of knowledge in deciphering broad signals and trend identification
Experience communicating and collaborating with teams and leaders across The Walt Disney Company
Strong analytical capabilities

Preferred Qualifications & Skills:

Extensive knowledge of Disney Parks/DSE consumer and landscape
Systems knowledge using: Salesforce, Power BI, SQL, SPSS, Tableau, JIRA, Snowflake, SAP, Business Objects Windows, MacOS, Android, iOS, AWS, Azure, Google Cloud, Agile, Scrum, Lean, Waterfall, Six Sigma, and/or Kanban

Preferred Education:

Bachelor's Degree or equivalent experience

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Global Product Dev & Creative, which is part of a business we call Disney Experiences.

Disney Global Product Dev & Creative is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

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The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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