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General Administration Specialist

Job ID 10105086 Location Chiba, Japan Business Disney Experiences Date posted Oct. 30, 2024
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Job Summary:

Job Role:

The Specialist role for the General Administration Division at Walt Disney Attractions Japan is responsible for inbound and outbound travel arrangements.

The position will be a one-year contract with possible full-time employee renewal up to a total of three years.

Job Responsibilities:

・Outbound Travel Services

Provide efficient travel service arrangements which include the following:

1. Receive travel requests by email or verbal communication in English from all employees.  The requests include securing flights, hotels, car rentals, hired cars and train tickets for domestic and overseas travels

2. Read and understand company policy and work with the accounting team that the request is aligned with the company policy.

If the request is outside of the policy, communicate with the requestor to revise as necessary

3. Inform the Disney contracted travel agency the details of travel by email or through verbal communication

4. Book travel using agency online tools when appropriate

5. Arrange Disney hotel bookings through the US travel team by email or verbal communication

6. Provide thorough support in case of emergency or case of unexpected events during employees’ travels.  The need for the support may extend to overtime work hours

7. Request/negotiate with the insurance agency for insurance coverage in case of an accident

8. Submit a travel list to the insurance company annually

・Inbound Travel Services

1.Arrange hired car for executives

2. Arrange hotel and answer their requests including restaurant reservations

3. Drive within and around the Tokyo Disney Resort area as required.

4. Provide thorough support in case of an emergency or case of unexpected events during employees’ travels.  The need for the support may extend to overtime work hours

5. Be ready to work early in the morning and late at night depending on the traveling executive’s schedule

Additionally, if business needs indicate, he/she will support CSR in the following areas:

・Help to execute the Disney VoluntEARs program and Global CSR programs

・Support the review of the OLC’s CSR program

Required Skills:

  • Strong communication and coordination skills to work with internal and external resources. Be able to collaborate with cross-functional and diverse teams.

  • Excellent written and verbal communication skills in both English and Japanese.

  • Strong interpersonal skills, and the ability to build, maintain, and manage relationships internally and externally.

  • Strong organizational skills and attention to detail. Ability to track and organize a large volume of data and tasks.

  • Ability to multi-task and prioritize deadlines/deliverables.

  • Ability to track and complete work from planning to completion.

  • A proactive self-starter with a positive demeanor and a can-do attitude.

  • Flexibility to change arrangements as needed.

  • Proficient in Microsoft Office suite

  • Experience in the travel industry or arranging travel requests

  • Valid Japanese driver’s license and willing to drive on a daily basis

Preferred Qualifications

  • Valid University degrees or equivalent

  • At least 3 years of working experience in a multi-national environment or a related field.

  • At least 3 years of travel industry experience or highly experienced in travel arrangements.

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Walt Disney Attractions Japan, Ltd., which is part of a business we call Disney Experiences.

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Hiring Process

  • Where Does Your Story Begin?

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  • Be Part of the Story

    There are many different brands and businesses to explore. Once you've found the opportunity that is right for you, take the next step by completing your application.

  • The Next Chapter

    Once you've applied, you will receive an email allowing you to access your candidate dashboard. Create your login and make sure to check your dashboard often to see your application progress.

Explore this Location APAC

For over 70 years, The Walt Disney Company has been entertaining consumers in Asia Pacific – and enriching people’s lives. Today’s consumer can discover new branded experiences in many ways and in many markets across the APAC region.

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