Director, Food & Beverage and Lodging

Job ID 10106746 Location Chiba, Japan Business Disney Experiences Date posted Nov. 18, 2024

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Job Summary:

The director of Food & Beverage and Lodging is an executive role and an integral member of the Walt Disney Attractions Japan (WDAJ) Executive Committee. The candidate in this role will oversee Food & Beverage and Lodging strategies at Tokyo Disney Resort (TDR), one of the most popular theme park destinations in the world, operating under the largest Disney license agreement worldwide. The candidate will develop such strategies using sound judgment and analysis and will influence, advise, guide, support and present to the Oriental Land Company (OLC,) Disney’s licensee for TDR, to adopt and implement effective Food & Beverage and Lodging initiatives for TDR. The role will focus on supporting OLC in the development of Food & Beverage and Lodging programs that deliver value for guests, drive intent for Guests to visit Tokyo Disney Resort, and reinforce Disney’s premium brand.

The director of Food & Beverage and Lodging will frequently interact and partner with all divisions within Walt Disney Attractions Japan, Walt Disney Imagineering Japan to support the priorities of both Disney and OLC while maximizing long-term value for Disney.

RESPONSIBILITIES:

Build strong strategic alliances and relationships with OLC
Have a comprehensive and historical understanding of all agreements between Disney and OLC and ensure that new initiatives adhere to such agreements
Provide strategic and operational leadership for OLC partners, as well as be a participating member of the Walt Disney Attractions Japan (WDAJ)/Walt Disney Imagineering Japan (WDIJ) Executive Committee.
Provide vision, leadership and direction for achieving Guest, Cast and financial objectives for Tokyo Disney Resort (TDR), through influencing OLC partners as well as developing strategies that will ensure success in these areas and supporting global initiatives and product development efforts.
Act as a leader, mentor and coach for the overall development of WDAJ Food & Beverage and Lodging Cast Members on team.
Be a passionate, committed champion of high-quality and innovative food and service experiences.

REQUIRED QUALIFICATIONS

Bachelor’s degree or equivalent
Current status role at Executive or Operations Manager level
Minimum 10 years Food & Beverage industry experience in progressive leadership roles, including the areas of quick service, table service and catering/ conventions
Demonstrated knowledge and passion in providing excellence for guiding OLC’s Food & Beverage and Lodging Guest experiences
Demonstrated strong negotiating, mentoring, influencing, organizational, planning and partnership skills
Demonstrated commitment to achieving a diverse work force
Demonstrated strong presentation, facilitation, and verbal and written communication skills in English
Demonstrated ability to inspire and drive enthusiasm and teamwork with a commitment to excellence
Demonstrated ability to manage and integrate Guest, Cast and business goals to produce great results in support of Tokyo Disney Resort through guiding OLC
Demonstrated ability to integrate global initiatives and line-of-business thinking into the daily operation at Tokyo Disney Resort by influencing OLC partners
Demonstrated ability to think conceptually and creatively

DESIRED QUALIFICATIONS:

Master's degree or equivalent
Bachelor's degree in a Culinary, Hospitality Program, or equivalent
Proven varied Food & Beverage industry experience
Bilingual skills (English Japanese)

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About Disney Experiences:

Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Disney Int'l Employment Services, Inc., which is part of a business we call Disney Experiences.

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