Senior Systems Administrator (Overnight Shift)
工作概要:
On any given day at Disney Entertainment & ESPN Technology, we’re re-imagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming our media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.
A few reasons why we think you’d love working here:
- Building the future of Disney’s media: DE&E Technologists are designing and building the infrastructure that will power our media, advertising, and distribution businesses for years to come.
- Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.
- Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
The Systems Operation team provides around the clock monitoring, administration & escalation of all DE&E Technology infrastructure. Excellent up-time & availability of our platforms as it relates to internal teams, external teams & consumers is the core focus of the team.
DE&E Technology is responsible for The Walt Disney Company’s direct-to-consumer businesses globally, including the ESPN+ sports streaming service, programmed in conjunction with ESPN; Disney+, the Disney-branded direct-to-consumer streaming service; global advertising sales and ad technology for all of Disney’s media properties, including ABC, ESPN, Freeform, FX Networks, National Geographic, and the Disney Channels; HotStar, the leading over-the-top streaming service in India; and the Company’s majority ownership stake in Hulu.
Job Summary:
As a technical front-line resource, the Systems Administrator III is a mentor and escalation point for the Systems Operations team. This role’s primary responsibility is to monitor, triage, and resolve or escalate issues as necessary in a world class 24/7/365 production environment. The Systems Administrator III will also act as a resource to help support junior members of the team with the more complex issues as well as collaborate with teams to prevent or minimize impact of potential issues. They will achieve this by blending a strong set of troubleshooting skills with a strong understanding of our infrastructure and production pipelines.
Responsibilities and Duties of the Role:
- Support in carrying out Operational tasks as assigned.
- Interacts and communicates with supervisor and peers. Receives and transmits routine information requiring some explanation or interpretation, to members of the team.
- Ability to resolve infrastructure operational issues with a moderate to high degree of complexity while following established procedures or analyzing data to diagnose and identify root causes, when necessary, to resolve issues or complete assignments.
- Communicate with internal contacts at a variety of organizational levels to diagnose, explain and resolve problems for both technical and non-technical audiences.
- Prepare operations team for supporting high profile events.
- Demonstrates a strong work ethic, initiative and the ability to aggressively and effectively troubleshoot problems and perform root cause analysis.
- Comfort working in a fast-paced, growth environment with minimal direction, delivering under tight deadlines while multitasking, prioritizing projects, and communicating priority updates to team members.
- Able to operate with limited resources, exhibit dispassionate critical-thinking, and creatively solve problems. Motivated and inventive, always finds a way forward—eternal optimist with a committed drive for contributing and making a difference.
- Any other duties needed to help achieve business objectives, including participating in an on-call rotation.
- Able to troubleshoot various infrastructure issues and covert findings into meaningful information for the team to consume.
- Able to identify downstream infrastructure issues and work with teammates to better understand how these situations can impact monitoring workflows.
Required Education, Experience/Skills/Training:
Minimum :
- 5 or more years of progressively complex related experience.
- BA/BS degree in Computer Science or related software engineering field or equivalent practical experience
- This position requires overnight shifts, with availability for weekends and holidays as needed
- Proactive thinker with strong problem solving skills.
- Experience with Linux (Installation, Configuration, Tuning).
- Comfortable collaborating with junior colleagues (delegating tasks and following up on them)
- Strong written and verbal skills
- Strong troubleshooting skills.
- Excellent communication and interpersonal skills.
- Strong knowledge with scripting languages (BASH, Python,).
- Strong experience with Ansible and Ansible Tower.
- Good understanding of security and networking concepts.
- Experience with REST API
- Experience with DATA sets ( JSON, XML, YAML )
- Experience with IPMI tool
- Experience utilizing infrastructure monitoring solutions. (Icinga, Zabbix)
Preferred :
- Three or more years of infrastructure monitoring experience
- Experience with Varnish caching
- Experience in installing and configuring Icinga2
- Experience with Icingaweb2 Interface.
- Experience Creating NAGIOS check plugins.
- Experience in installing and configuring ZABBIX
- Experience with Zabbix web interface
- Experience creating Zabbix triggers
- Experience working in Datadog
The hiring range for this position in Las Vegas is $99,600 to $133,500 per year, in Bristol, CT is $104,600 to $140,200 per year, in The Woodlands, TX is $99,600 to $133,500 per year and in Charlotte, NC is $99,600 to $133,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disney Entertainment & ESPN Technology:
Disney Entertainment 和 ESPN Technology (DE&E Technology) 為 Disney 的兩個媒體業務部門提供技術骨幹和產品開發,同時幫助公司處於創新尖端,使公司能夠不斷利用技術增強故事講述和創造力,同時為其業務提供可擴展性、靈活性和效率
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Streaming Technology LLC,其所屬的業務部門是 Disney Entertainment & ESPN Technology。
Disney Streaming Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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