Financial Operations Associate

工作 ID 10093651 地點新加坡, 新加坡 有意工作的公司 Disney Cruise Line 日期已公佈 Jun. 20, 2024

申請

工作概要:

“Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew, and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community.”

As a Financial Operations Associate for Disney Cruise Line, you will provide support for the Financial Operations team. This role provides guidance and support to our internal and external business partners including Shoreside Guest Services, Inside Sales, Guest Communications, and other key stakeholders to ensure prompt resolution to financial inquiries. This role also creates, maintains, and reconciles travel agency accounts. This role will have direct contact with Travel Agencies.

The Financial Operations Associate reports to the Financial Operations Manager and sits in Singapore.

Responsibilities:

Analyze and reconcile various daily and weekly reports.
Collaborate with internal and external partners to drive results.
Act as subject matter expert in pre/post cruise financial escalations.
Initiate and reconcile travel agency accounts to ensure compliance within company guidelines.
Research, analyze, and reconcile shipboard inquiries and collaborate with internal business partners on the resolution.
Coordinate the onboarding of Travel Agency vendors into the Disney Supplier Management Portal, while partnering with Disney Worldwide Shared Services for issue resolution
Troubleshoot technology issues related to accounting and financial rules.
Provide guidance and expertise to internal/external partners to assist in interpreting financial transactions.
Research and reconcile escalated inquiries and support partners to ensure compliance with contractual and regulatory obligations.
Undertake other assigned projects and duties by leadership.

Basic Qualifications:

1+ years’ operations or office experience.
Possesses robust organizational and decision-making skills, displaying meticulous attention to detail.
Showcased exceptional analytical and problem-solving abilities while consistently meeting deadlines and balancing multiple priorities in a dynamic work environment.
Excels in clear and concise verbal and written communication, comfortable engaging with individuals at all organizational levels.
Proactively seeks out opportunities for process improvements and the streamlining of manual functions.
Demonstrated proficiency in Microsoft Excel with the ability to learn new software.
Demonstrated strong partnership/networking with ability to manage conflict resolution.
Capable of working proactively, independently, and collaboratively as a strategic team partner with strong follow through.
Proven ability to adapt to change management initiatives.
Proven ability to be resourceful, decisive, confident under pressure, and comfortable working in a fast paced, growth-oriented environment.

Preferred Qualifications:

Proficient understanding of accounting fundamentals, GAAP and SOX
Proficient in SAP, Seaware, Business Object, Fidelio, Microsoft suite of products
Familiarity with and comprehension of policies and procedures for Disney Cruise Line

Required Education:

Bachelor’s Degree or equivalent work experience.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

#LI-DNI

申請

關於Disney Cruise Line:

遊輪行業領導 Disney Cruise Line 讓一家人享受溫馨時光——成人們可以休息充電，而孩子們可以體驗 Disney 獨有的神奇魔力。遊客可以從世界各地的港口啟程，踏上激動人心的旅行，前往巴勒比海、巴哈馬群島、阿拉斯加和歐洲等地。登上船隊的五艘船——Disney Magic、Disney Wonder、Disney Dream、Disney Fantasy 及 Disney Wish，以及 Disney 的巴哈馬私人島嶼天堂 Castaway Cay，船員為客人提供無與倫比的服務、迷人的故事和沉浸式家庭娛樂，這些只有 Disney 才可做到。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney Company (Southeast Asia)，其所屬的業務部門是 Disney Cruise Line。

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