Executive Reporting Operations Manager
樂享魔法
員工和演藝人員是我們一切工作的核心,因此 Disney 提供具有競爭力的全面獎勵方案,包括薪資、健康和儲蓄福利、休假計劃、教育機會等。
*福利和資格可能因企業和地點而異
- 健康保險與健康
- 托兒選項
- 有薪假期
- 退休計劃
- 學費援助
- 每週支薪
「直到我來到這裡之前,我不認為我覺得好玩才去做的事——透過統計數據講述體育故事——會成為我的工作。」
ESPN 高級研究員 Ana
工作概要:
Executive Reporting Operations Manager
About the Role & Team
Disney’s Direct to Consumer (DTC) team oversees the Hulu and Disney+ streaming businesses within the Disney Entertainment segment, helping to bring The Walt Disney Company’s (TWDC) best-in-class storytelling to fans and families everywhere.
At Disney’s DTC, data is central to measuring all aspects of the business, and critical to its operations and growth. Within DTC’s Business Operations function, the Executive Reporting & Business Insights team is tasked with synthesizing and delivering compelling executive reporting, insights, narratives, and materials that inform Disney Entertainment DTC and TWDC executive leadership for key decision making and performance tracking. We are responsible for working across DTC and other TWDC teams to keep a holistic view of the business activities and performance. We are the Center of Excellence for setting and upholding standards for reporting practices across DTC and our partners.
What You Will Do
Reporting to the Director of Business Operations and Executive Reporting, the Executive Reporting Operations Manager will be the cross-functional implementation expert for our team. This role ensures the delivery of consistent, high-quality, and accurate reporting tools for the President of DTC and service leaders, including hyper care reports for key business and product launches, as well as daily and weekly updates and dashboards. The Executive Reporting Operations Manager will oversee the requirements for executive reporting and operational data products, collaborating with Data, Engineering, Finance, PMO, and Analytics teams to ensure timely delivery. Responsibilities include building and maintaining the reporting roadmap, managing workflows for data and reporting requests, and optimizing reporting outputs. They will define milestones for launch reporting, coordinate cross-functional meetings, and establish frameworks for streamlined operations. Key responsibilities also include effective communication with executives, risk mitigation, and documentation of business requirements.
The ideal candidate will have a strong understanding of business dynamics and will skillfully navigate teams through complex challenges with tact, diplomacy, and a collaborative approach to achieve solutions that meet executive stakeholders' needs. They will be highly proactive and serve as a force multiplier in reaching our goals, and their adaptability allows them to switch strategies as required by specific tasks and possess the ability to influence and guide others, is essential for success in this role. Ultimately, they are focused on finding optimal and efficient ways to accomplish our work.
Responsibilities
- Launch Reporting
- Manage requirements for Data, Engineering, and Analytics teams, ensuring timely delivery of executive reporting and operational data products.
- Monitor the business launch roadmap to inform our annual reporting strategy, prioritize executive reporting efforts, and track interdependencies.
- Define and oversee workflows for executive requests related to data fixes, products, and improvements for current and new reporting.
- Proactively monitor executive reporting outputs—including automated reports and dashboards—and recommend optimizations for accuracy and alignment with business needs.
- Supervise collaboration with Data Analytics and Data Visualization teams.
- Provide data partners with organized documentation of business questions, requirements, metrics, and dimensions for planned reporting. Define and prioritize requirements.
- Facilitate communication between Finance, Strategy, Analytics, and Engineering teams to ensure all data meets hyper-care reporting templates based on business case assumptions.
- Establish milestones for reporting delivery and create a reverse schedule to meet launch deadlines, leveraging influence to achieve results across DTC teams.
- Collaborate with other business units to ensure reporting alignment between DTC and segment leaders.
- Develop frameworks to operationalize existing and new reporting, ensuring efficiency during peak launch periods.
- Conduct regular and ad-hoc cross-functional meetings for project initiatives, complete with agendas and objectives.
- Communicate plans and expectations with executives to meet their needs effectively.
- Identify delivery risks and escalate issues with the delivery plan as necessary.
- Maintain current sources of truth resource materials to track projects from start to finish, accessible for both team and project working groups.
- Executive Business Reporting Center of Excellence (COE)
- Assist the Director in implementing frameworks to align reporting levels and frequencies with the importance of initiatives and launches.
- Build and maintain systems for organizing, storing, and sharing knowledge and best practices throughout the organization.
- Oversee the team archive of past insights, including contributions from other teams (e.g., data analytics, marketing), ensuring easy topic-based searchability.
- Document and uphold quality standards across all reporting to provide a consistent experience for executive stakeholders.
- Support weekly business-as-usual reporting processes and transitions.
- Manage routine team processes, such as request intake and delivery, use of Airtable and other tools, and tracking team progress. Provide regular status updates for alignment and transparency.
Required Qualifications
- Over 5 years of experience as a program or project manager in a highly matrixed organization.
- Proficient in project management tools like Airtable and Slack integrations for optimal efficiency.
- Skilled in G-Suite, particularly Google Sheets, Slides, and file organization.
- Capable of managing multiple related and unrelated projects, effectively organizing and scheduling work.
- Proven track record leading others in a matrixed environment to achieve project goals.
- Experienced in communicating requirements for specific outcomes, with a focus on technical requirement gathering.
- Committed to operational excellence, with a history of proposing and implementing scalable improvements.
- Excellent written, verbal, and analytical skills, especially in developing presentation materials.
- Adaptable to fast-paced, iterative environments.
Preferred Qualifications
- 2 or more years working in a consultant capacity is a plus.
Required Education
- Bachelor's Degree
The hiring range for this position in Santa Monica, California is $102,000-$137,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disney Direct to Consumer:
Disney 的直接消費者團隊負責監督 Disney Entertainment 中的 Hulu 和 Disney+ 串流業務,協助將 The Walt Disney Company 一流的故事講述給世界各地的粉絲和家庭。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Disney Streaming Services LLC,其所屬的業務部門是 Disney Direct to Consumer。
Disney Streaming Services LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
遇到技術問題?查看常見問題以尋求協助。
招聘流程
-
您的故事從哪裡開始?
探索 Disney 職位空缺和 The Life at Disney 網誌,了解華特迪士尼公司有待發掘的所有精彩機會。
-
迪士尼的故事裏,有你更精彩成就迪士尼故事
有許多不同品牌和業務可供探索。當您找到適合您的機會後,請填寫您的申請,進行下一步。
-
下一章
申請後,您將收到一封電子郵件,讓您可存取應徵者控制面板。建立您的登入資料,並確保經常檢視您的控制面板,以查看申請進度。
探索此地點 加州聖塔莫尼卡
聖塔莫尼卡位於距離洛杉磯市中心以西 20 分鐘之處,全年 280 天都沐浴在陽光下,是一個適合散步的綠洲。她提供了戶外歷險、豪華養生水療中心,還有在藍天和令人驚歎的日落下放鬆休息的機會。
相關工作
我們的文化
登記收取職缺通知
即時收到最新的工作機會的資訊。
分享
連結會在新分頁中開啟。