Education Coordinator
工作概要:
About the Role & Team
This is an hourly role supporting the activities of the Guest Animal Experience Education team at Disney’s Animal Kingdom, Disney’s Animal Kingdom Lodge, and/or Epcot, and off-property within the local community. As an Education Coordinator you will assist managers in training, assessing, mentor, scheduling, and supervising a team of frontline Education Cast Members. You will coordinate the day-to-day operation of animal and nature-based guest experiences, including day guest experiences and revenue generating tours. You will partner effectively with managers and fellow Guest Animal Experience Education Coordinators to develop educational experiences crafted to promote wildlife and conservation awareness and action messaging while maintaining a structured and flawless operation for both Cast and Guests.
You will report to the Education Manager.
What You Will Do
Coordinate all aspects of guest experiences at Disney’s Animal Kingdom, Disney’s Animal Kingdom Lodge, and/or Epcot, and off-property within the local community
Train and mentor a team of frontline Education Cast Members supporting guest experiences and ensure all vital materials are available and show ready
Fulfill all the functions and responsibilities of the frontline Education Cast Members
Partner with Education Managers on design, implementation, and maintenance of content and training materials, research the most up-to-date information regarding animals and conservation topics, and act as a liaison with park and resort partners to ensure flawless experiences
Act as a positive role model for all Cast and Guests
Required Qualifications & Skills
Minimum six months of Walt Disney World experience
Ability to excel in an extremely dynamic, fast-paced, diverse and team-oriented environment
Proven strong Guest Service skills, with a focus on The 5 Keys Basics
Ability to walk/stand for long periods of time outdoors on uneven terrain and in all weather conditions
Ability to lift 50 pounds
Flexible work schedule including nights, weekends and holidays
A valid US driver’s license for a minimum of 5 years and ability to acquire a FL driver’s license
Operating a company vehicle, including a 15-passenger van and mini-bus
Ability to successfully complete Basic First Aid and CPR training
Strong presentation skills & ability to present information to guests in an informal setting
Demonstrated strong conservation and environmental knowledge, with the ability to appropriately message to all guests
Organizational and time management skills with attention to detail
Comfortable with coaching others, mentoring and partnering skills
Computer proficiency and willingness to learn new software applications
Preferred Qualifications
Experience with training and development
Experience supervising others in a professional work environment
Experience conducting informal education programs
Solid problem solving and decision making skills
Dedication towards teamwork
In depth knowledge of individual learning styles and preferences
Experience working in a zoo, aquarium, or nature center
Proficient in multiple languages
Preferred Education
Bachelor’s degree in Education, Environmental Education, Biology, Marine Biology, Zoology, Horticulture, or a related field
Additional Information
Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
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關於Walt Disney World Resort:
自 1971 年開幕以來,華特迪士尼世界度假區在很多人的童年及家族回憶中擔當了重要的角色。時至今日,來自世界各地數以億計的賓客均慕名而來,到訪這個奇幻之地,享受一趟迪士尼假期。透過創意、創新和科技的結合,度假區讓賓客投入經典迪士尼童話故事和新形式的家庭娛樂之中。華特迪士尼世界度假區的演藝人員運用了故事敍述的豐厚傳承,透過無與倫比的細節和超卓的賓客服務,將迪士尼的魔法栩栩如生地呈現於賓客眼前。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Walt Disney Parks and Resorts U.S., Inc.,其所屬的業務部門是 Walt Disney World Resort。
Walt Disney Parks and Resorts U.S., Inc. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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