Associate Systems Support Specialist

工作 ID 10104853 地點大嶼山, 香港 有意工作的公司 Hong Kong Disneyland Resort 日期已公佈 Oct. 30, 2024

申請

工作概要:

The Associate Systems Support Specialist shall handle day-to-day system operation support and provide end-to-end user support for the Facility Services systems (such as Maximo Handhelds, Business Objects, Attraction Lightboard etc.) for users across different departments. In addition, the position shall support the departmental IoT and smart solutions in Hong Kong Disneyland Resort. In general, the position shall resolve the end user problems or raise an IT incident ticket to US Technology team for the follow-up.

Job responsibilities:

Administer and maintain the IBM Maximo system, handheld application, SAP Business Object, etc.
Provide Helpdesk support to all system users, troubleshooting hardware, software, and connectivity issues
Provide document support processes, create training materials and maintain knowledge bases
Perform User Acceptance Testing before and after Maximo and related systems upgrades/updates
Analyze data and generate the system reports (e.g. Maximo Dashboard, Power BI etc.)
Support the IoT and smart/innovation technology solutions and projects

Job requirements:

Higher Diploma holder or above. Major in Information System Management or other IT/Engineering related disciplines is preferred.
1+ year of relevant experience; candidates with less experience will also be considered.
Work knowledge of IT, IoT, smart technology and data analysis is preferable.
Experience in Python/SQL/Power Automate is a plus.
Experienced in IBM Maximo would be preferable but not mandatory.
Strong communication and collaboration abilities to interact with both internal and external partners.
Strong logical thinking, self-learning and problem-solving capabilities.
Eagerness to learn about emerging IoT and smart technology trends and innovations.

HKProfessional
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申請

關於Hong Kong Disneyland Resort:

香港迪士尼樂園度假區為不同國籍及年齡的賓客呈獻難忘且獨一無二的迪士尼奇妙體驗。賓客可以在這個奇妙王國裡置身喜愛的迪士尼故事中，在八個不同園區可盡情探索，親身享受各種獨有的得獎遊樂設施及娛樂體驗。賓客更可入住華麗又舒適的迪士尼主題酒店，令旅程更加完美。香港迪士尼樂園全心投入服務香港社區，致力傳揚樂園的奇妙歡樂。樂園透過不同層面的社區服務，關愛社會上有需要人士和家庭，啓發兒童和青少年的創意，更推動環境保護及健康生活。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 HK International Theme Parks Limited，其所屬的業務部門是 Hong Kong Disneyland Resort。

就業申請的殘疾便利安排

The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主，歡迎所有求職者，包括殘疾人士。如你是殘疾人士，並需要合理便利安排以搜尋職位空缺或申請職位，請將要求發送至HKDL.Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求

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