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Senior Product Manager II, Commerce Product Insights

工作 ID 10100134 地點 纽约, 纽约州, 美國 / 圣莫尼卡, 加利福尼亚州, 美國 / 旧金山, 加利福尼亚州, 美國 / 西雅圖, 华盛顿州, 美國 有意工作的公司 Disney Entertainment & ESPN Technology 日期已公佈 Sep. 09, 2024
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sunrise over The Walt Disney Studios Diana
在迪士尼有很多成長和學習的機會!工作中永遠不會有沉悶的時刻。

Diana, Principal Counsel

工作概要:

Disney Entertainment & ESPN Technology
On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also redefining Disney’s media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

  • Building the future of Disney’s media business: DE&E Technologists are designing and building the infrastructure that will power Disney’s media, advertising, and distribution businesses for years to come.

  • Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

  • Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.
     

The Commerce, Growth & Identity (CGI) team is dedicated to three business-critical areas at Disney that will help transform its media business. They create seamless user experiences for consumers who can choose from a wide range of subscription plans, enabling more choice and flexibility. The CGI team is also focused on building innovative and pioneering capabilities that will drive subscriptions, engagement, and monetization across Disney’s streaming and digital products.

At Disney Entertainment, we are experiencing dramatic growth, reaching 225M total subscriptions globally across our streaming product portfolio. As we continue growing across all our streaming services (Disney+, Hulu, ESPN+, and Star+) we are looking for a product management leader that thrives in a dynamic, fast-paced environment and can meet opportunities and challenges head-on.

Job Summary
We’re seeking a Sr. Product Manager II - Commerce Performance & Insights to support building tools and capabilities for real-time monitoring and alerting across our Commerce, Growth, and Identity systems. These large scale, distributed systems include a payments system that processes billions of dollars of transactions annually, a fraud system that can provide threat assessment under 20 ms, a Pay-Per-View system that enables purchasing of hundreds of Live products per second and so many more. Also, you will assess the performance of these systems and provide insights that benefit the customers and the business. Additionally, in this highly visible role, where you’ll be working cross-functionally with product managers, engineers, etc.

The Commerce platform at Disney Entertainment has experienced tremendous growth - supporting over 80 countries and 20+ currencies. Yet, we’re still early on our mission to provide entertainment around the world and project significant growth ahead. We’re looking for an entrepreneurial spirit, who will take this growth ahead by embracing unconventional thinking and providing “out-of-box” ideas. Being part of a driven and enthusiastic team on growing products, you will get to make a direct material impact on the future of The Walt Disney Company.

Responsibilities

  • Design and build automated real-time dashboards to monitor and track performance of commerce systems

  • Create and embed trigger-based alerts for anomaly detection in real-time dashboards, and identify critical issues impacting performance of systems

  • Improve ways to capture data into existing tools like Adobe Analytics, Looker, Tableau etc.

  • Partner with engineering teams to investigate, troubleshoot and resolve anomalies, and restore system health

  • Collaborate with product to provide insights and recommendations to improve the performance of the systems, and enhance customer experience and business value

  • Establish critical metrics for performance of key systems, and develop a regular cadence to review them with senior leadership

  • Make decisions both independently and in concert with other teams while balancing collaboration and push-back as needed

Basic Qualifications

  • You have 7+ years of relevant work experience within direct-to-consumer, e-commerce, finance/fintech, media, and/or subscription services in domestic and/or international markets is preferred

  • Bachelor's degree and/or equivalent work experience

  • Experience with data visualization to demonstrate and explain trends, patterns, outliers etc. to both technical and non-technical audiences

  • Experience with processing large, complex data sets, and deriving actionable insights from the data

  • Expertise with structured or unstructured databases, and data processing languages such as SQL and Python

  • You have the ability to weave data into a narrative and tell a story, and recommend constructive next steps

  • You communicate exceptionally well - from small group discussions to large group presentations, and through strong product analytics memos that help drive alignment across multiple teams

  • Experience with anomaly detection, machine learning, and artificial intelligence capabilities at a large scale is a plus


The hiring range for this position in New York, NY and Seattle, WA is $156,300 to $209,600 per year , in Santa Monica, CA and Bristol, CT is $149,300 to $200,200 per year, in San Francisco, CA is $163,500 to $219,200 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

申請

關於Disney Entertainment & ESPN Technology:

Disney Entertainment 和 ESPN Technology (DE&E Technology) 為 Disney 的兩個媒體業務部門提供技術骨幹和產品開發,同時幫助公司處於創新尖端,使公司能夠不斷利用技術增強故事講述和創造力,同時為其業務提供可擴展性、靈活性和效率

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 Disney Streaming Technology LLC,其所屬的業務部門是 Disney Entertainment & ESPN Technology。

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