Merchandise Coordinator
工作概要:
At Disney Theatrical Group we strive to create a culture of innovation, inclusion, collaboration, and creativity. Stories shape how we see ourselves and everyone around us. As storytellers, we have the power to not only uplift and inspire but also to champion the spectrum of voices in our world. If you want to help tell compelling, diverse, and enduring stories through live theater, we want to hear from you.
The Merchandise Coordinator is the key support role for the Merchandise Corporate Team and the retail teams in the U.S. and the U.K. as well as for the head of the department, VP of Merchandise, for Disney Theatrical Group. This role will wear multiple hats in supporting key stakeholders in the daily operations of the success of this team. Their primary function is being the strategic communication hub so that the team is connected, collaborative, and supported in their roles & office routines; including but not limited to scheduling of team meetings and the VP’s calendar; customer service support to external parties; data input & reporting; invoicing & reconciliation; shipping and travel and expense management. This role will have an impact on the team’s culture by working closely with the VP to engage the team in group events, milestones, and trainings.
This role must be a team player with superior skills in project management, communication, and prioritization. Bringing their flexibility and results-orientated approach to the work will lead to great success in the position and the team culture. They need to be able to anticipate the needs of the Vice President and the organization and be proactive in providing solutions.
Responsibilities:
Shipping
Assist the corporate and retail teams in all shipping requests.
Code UPS invoices then update freight tracker; accordingly, pass to A/P for payment.
GXO freight invoicing: ensure all monthly invoices for freight and warehousing are correct and escalate to GXO and DSV if there are any questions or corrections.
Zen desk: Oversee the inbox of all guest service inquiries. Ensure timely replies for all and see to any replacement merchandise for damaged goods is executed. Escalate to management as needed.
Documentation Preparation & Reporting:
Upload all retail sales for self-produced and licensed weekly data into the Department Recap Model on a weekly basis. Partner with the Finance Manager for tool accuracy and management.
Upload all DTG licensees’ international sales files into ERPLY on a weekly basis.
ERPLY Report Generation: creating, generating, edit and export basic reports within ERPLY and Excel for the analysis and decision-making of key stakeholders in the department.
Surefront: product reporting and assortment data for self-produced and licensed products.
Presentations: Creation and execution of team presentations and data sharing. Partner with stakeholders to gather assets needed and put together documents for internal and external sharing.
Asana: Department lead on all merchandise-related tasks within the marketing project management tool, Asana. Partner with Marketing contact to ensure that we are meeting timelines, projects are making proper progress, and we are escalating to take holders as needed
ILS Compliance and Product Integrity: Assist with the submissions of our product testing system and ILS Compliance tools.
Request PRR testing in PIMS systems
Logging of PRR/Test reports in Surefront and Teams logs
Submit FAMA forms for DTG internal department orders
Product Samples: assist in TOP tracking and storage for all self-produced and licensed products.
Strategic Support/Meetings:
Schedule all larger team meetings both on Zoom and in person.
Escalation for the Vice President’s calendar to ensure priority meetings are booked. Organize and reschedule meetings that overlap.
For in-person meetings, ensure that the room is set up, IT needs are met, and guests are greeted at reception. If additional products or presentations are needed, they are set up and broken down.
Travel and Expense for Vice President: Book all travel for the Vice President and reconcile and submit T&E and Procurement card reconciliation.
Invoicing: Process all invoicing for the corporate team including partnering with finance for proper coding.
Event Coordination: Assist Vice President in organizing and scheduling team building activities, trainings, and innovation/industry outings for both the corporate and retail teams and engaging other departments as needed.
Basic Qualification:
2+ years’ experience in an administrative support role of multiple management-level stakeholders in an office environment
Experience in Office Suite with above-average skills in Excel and Power Point
Calendar, Travel, and Expense experience for senior-level staff
Proven ability to prioritize and escalate to stakeholders
Proven project management in a fast-paced environment
Experience with data entry and reporting tools. Exposure to invoice processing and reconciliation.
This is an onsite role from NYC offices; however, we do work with global partners so flexibility with time zones is appreciated.
Preferred Qualifications:
Experience in a retail or merchandising environment is a plus
The hiring range for this position in New York, NY is $52,300.00 to $67,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
關於Disney Theatrical Group:
Disney Theatrical Group 是 The Walt Disney Studios 的一個分部,成立於 1994 年,由 Andrew Flatt、Anne Quart 和 Thomas Schumacher 掌管營運。它的十部百老匯作品風靡全球(包括目前的百老匯作品 The Lion King 和 Aladdin),觀眾人數已超過 2 億,而作品亦獲提名 62 項 Tony® Awards,贏得百老匯的最高榮譽多達 20 次。Disney Theatrical Group 也透過授權給冰上迪士尼製作公司 Feld Entertainment 在世界各地獻上現場表演。此外,DTG 還透過 Music Theatre International 授權當地、學校和社區劇院製作的音樂作品,在世界各地舉辦了超過 500,000 場表演,觸及逾 1.5 億觀眾。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Buena Vista Theatrical Group Ltd.,其所屬的業務部門是 Disney Theatrical Group。
Buena Vista Theatrical Group Ltd. 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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