Account Manager (for Disneyland Paris)
工作概要:
About the Role & Team
In this role supporting Disneyland Paris, you will be contributing to the overall hotel, ticket and revenue sales as defined in the annual operating plan and work to deliver against annual sales targets. You will also provide account management and promotion of sales and marketing to UK travel trade including retail, repackages and pan European OTAs with promotion of ticket only when appropriate. You will develop the delivery of annual sales and marketing plans and maintain effective management of key account partnerships throughout.
This role will require some UK and overseas travel including occasional travel to London office.
What You Will Do
Achieve set objectives which support the overall strategy of Disneyland Paris in the UK
Effectively manage key accounts at all levels including negotiation of all commercial terms and ongoing tactical initiatives, identifying growth opportunities
Undertake sales visits and representation with all existing and prospective key accounts, delivering a strong productive working relationship
Ensure constant communication of all relevant items to key partners
Monitor and report sales performance by account and channel with insights into the trade partner business, the market, competitor activity etc.
Coordinate marketing through the Travel Industry Marketing team as appropriate to improve sales and promotion opportunities as well as return on investment
Scope and implement strategic sales and marketing plans with key partners
Undertake presentations and training opportunities with partners as required
Input to the planning and forecasting process for annual operating plans and revenue targets
Attend and support key travel industry trade events, workshops, Fam trips and training events to represent Disneyland Paris in the UK
Continuously develop and maintain positive relationships with internal and external partners including but not limited to, Disney Destinations International and Disneyland Paris colleagues, trade partners and relevant industry contacts
Required Qualifications & Skills
Demonstrated sales experience in UK travel industry, including travel agency, online and/or tour is crucial
Experience of building effective relationships with both internal and external partners, both domestically and internationally
Experience in working in partnership with key accounts and building trust and commitment
Understanding of the various distribution channels in the travel industry
Large matrix organisation experiences preferable
Proven experience in key account management
Highly analytical and results driven with strong commercial and negotiation skills
Ability to optimally present both virtually and face to face
Ability to challenge the status-quo and bring new ideas
Strong organisational skills
Ability to work with speed and agility, manage own time but to also work and contribute to team
Computer literate (Word, Excel, Outlook and PowerPoint); adept in use of video conferencing tools such as Zoom
Strong written and spoken English for business use, with French language skills beneficial
Additional Information
Flexibility for some UK, European or international travel may be required
Contribution to ad-hoc projects as the business requires
Flexible hours may be required to meet business needs
Driving license required
The Perks
25 days annual leave
Private medical insurance & dental care
Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
Excellent parental and guardian leave
Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
關於Walt Disney World Resort:
自 1971 年開幕以來,華特迪士尼世界度假區在很多人的童年及家族回憶中擔當了重要的角色。時至今日,來自世界各地數以億計的賓客均慕名而來,到訪這個奇幻之地,享受一趟迪士尼假期。透過創意、創新和科技的結合,度假區讓賓客投入經典迪士尼童話故事和新形式的家庭娛樂之中。華特迪士尼世界度假區的演藝人員運用了故事敍述的豐厚傳承,透過無與倫比的細節和超卓的賓客服務,將迪士尼的魔法栩栩如生地呈現於賓客眼前。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 The Walt Disney Company Limited,其所屬的業務部門是 Walt Disney World Resort。
The Walt Disney Company Limited 是提供平等機會的僱主。考慮是否聘用求職者時,將不論其年齡、種族、膚色、宗教或信仰、性別、國籍、族裔或民族血統、性取向、變性、婚姻或同性伴侶狀況、殘疾或懷孕或生育狀況。Disney 培養商業文化,所有人的想法和決策都有助我們發展、創新、創造最好的故事,並與瞬息萬變的世界息息相關。
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