Lead Technical Project Manager
工作概要:
Lead Technical Project Manager
About the Role & Team
“We Power the Magic!” That’s our motto at Disney Experiences - Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.
The DX Technology & Digital team is responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience and Hey, Disney!
The Lead Technical Project Manager is responsible for all aspects of project management for large programs and projects.
This a full time role that sits in our Orlando Florida office.
What You Will Do
- Work on high-priority, multi-site strategic programs
- Lead and drive cross-functional projects, and individual project tracks through full delivery life cycle ensuring project is delivered timely and on-budget.
- Work with engineering teams, including Software Engineers, Product Managers, Architects, and leadership to establish processes across all program areas that will ensure success on high priority business initiatives and improve efficiency.
- Lead and direct junior technical project managers in the execution of their work during the project lifecycle
- Work with business leaders and key stakeholders to support engineering efforts for projects within a program
- Defines, optimizes, and manages Agile project management ceremonies and processes at the team-of-teams level.
- Project Leadership, Planning and Execution
- Lead and manage large-scale, complex programs and/or projects, ensuring seamless collaboration across various teams and workstreams.
- Anticipate risks and develop mitigation plans; analyze mitigation plans and communicate plans to stakeholders
- Maintain accurate project documentation, including: RAID log, scope, project plans, budget, etc.
- Articulate a technical solution into business strategy and understand the big picture as it relates to business value..
- Financial Management
- Reconcile project actuals and determine forecast course corrections
- Achieve a detailed understanding of how project is billed, including changes to forecast
- Maintain up-to-date budget documentation
- Proactively communicate forecast budget or changes to leadership
- Project Resource Management
- Align resource capacity maps to project plans accounting for cross-project dependencies
- Drive integration with resource managers, delivery managers and leadership
- Monitor resource capacity, balancing work and budget (over/under)
- Risk Management & Problem Solving
- Manage scope changes and variances, assess impact to timeline and budget, and communicate
- Proactively collaborate and identify solutions to as unexpected issues arise to maintain progress
- Provide transparent communication of risks, issues, dependencies, decisions, scope change, impacts and solutions
- Stakeholder Communication & Management
- Lead stakeholder coordination and engagement to ensure understanding of project requirements, scope, goals, priorities and timelines.
- Engage stakeholders to ensure decision and change management processes are followed
- Create and own communication plan & cadence of project meetings
- Manage stakeholder expectations, build strong relationships and trust
- Transparent Project Reporting
- Identify health / progress metrics
- Lead project meetings and maintain minutes, including purpose, agenda and deliverables and progress towards goals/ milestones
- Prepare and distribute weekly status updates
- Enable data-driven storytelling with Data visualization
- Prepare and facilitate project status presentations, dashboards, risk assessments and data-driven storytelling for leadership and executives
Required Qualifications & Skills
- 7+ years of technical project/program management experience working with technical teams developing enterprise class solutions
- Technical aptitude:
- Understanding of Cloud, APIs, services, database technologies, technologist roles and responsibilities, capabilities & platform dependencies, software development lifecycle, engineering and/or product development
- Influence and negotiation, communication, professional maturity & organizational savvy, relationship building, dependency mapping
- Hands-on experience with practices such as Agile, Lean, Kanban, Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery
- Deep understanding of Agile technical practices, DevOps and testing concepts (CI/CD, TDD)
- Significant experience in coaching and mentoring teams on project management practices including Agile, Lean, Kanban, Waterfall
- Excellent ability to understand architectural and technical aspects of projects
- Excellent organizational, communication (written and verbal) and time management skills with attention to detail
- Experience managing large budgets
- Tools:
- Office productivity software, including Microsoft suite, Keynote, Smartsheet,
- Project management software, including MyPPM (Clarity), MyJira
- Reporting tools, including Tableau, PowerBI
Preferred Qualifications
- Technical project management experience in Commerce or a related field
- Project Management Professional (PMP) Certification
- Experience in supporting large-scale, global software development programs
- Agile Certifications ie CSM; ACP; CPO; SAFe; LeSS
Education
- Bachelors Degree in Computer Science, Information Systems, Engineering, Finance, Accounting or equivalent relevant experience.
- 7 + years of relevant experience.
Preferred Education:
- Master’s Degree in Computer Science, Information Systems, Engineering, Finance, Accounting or related field or equivalent relevant experience.
- 5+ years of relevant experience
關於Disney Experiences:
Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等,將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩,在美國、歐洲和亞洲擁有六大度假勝地;一流的郵輪航線;廣受歡迎的度假擁有權計劃;以及屢獲殊榮的家庭探險導遊業務。此外,迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一,以及遍佈全球和網絡的迪士尼商店。
關於 The Walt Disney Company:
Walt Disney Company 連同其子公司和聯營公司,是領先的多元化國際家庭娛樂和媒體企業,其業務主要涉及三個範疇:Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初,只是一間卡通工作室,至今已成為娛樂界的翹楚,並昂然堅守傳承,繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落,深入人心。我們在 40 多個國家/地區營運業務,僱員及演藝人員攜手協力,創造全球和當地人們都珍愛的娛樂體驗。
這個職位隸屬於 Walt Disney Attractions Technology LLC,其所屬的業務部門是 Disney Experiences。
Walt Disney Attractions Technology LLC 是提供平等就業機會的僱主。求職者都會獲得聘僱考量的機會,不分種族、宗教、膚色、生理性別、性傾向、社會性別、性別認同、性別表達、原國籍、血統、年齡、婚姻狀態、軍人或退伍軍人身份、醫療狀況、遺傳資訊或殘疾狀況、或者聯邦、州級或地方法律所禁止的其他任何基本特徵。Disney 提倡讓所有人的想法和決策都有助我們發展、創新、創造最好故事的商業環境,並與瞬息萬變的世界息息相關。
就業申請的殘疾便利安排
The Walt Disney Company 及其聯營公司是推動平等就業機會的僱主,歡迎所有求職者,包括殘疾人士及殘疾退伍軍人。如你是殘疾人士,並需要合理便利安排以搜尋職位空缺或申請職位,請將要求發送至Candidate.Accommodations@Disney.com。本電郵地址不擬用於一般僱傭查詢或通訊。我們只會回應與網上申請系統殘疾人士無障礙功能相關的要求。
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